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web browser unresponsive, address bar doesn't work, unable to access settings etc

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Hi All. Not sure if anyone came across same issue.

Installed the latest version. Whenever the app is launched, windows comes up on the front screen but I am not able to interact with the browser at all. I can press and expand the menu options, but not able to launch anything... Same happens with the search bar - only able to navigate to address bar, when typing in the address and pressing Enter, bar goes back to 'blank' and doesn't load any page. Tried different versions of the app, installing it from the download page as EXE and from MS Store as and app. Same issue persist in each scenario. The issue seems to be related only to Firefox despite having Chrome and Edge available on the device and both working just fine.

I am using Dell Laptop with Windows 10 (22H2) OS.

Any troubleshooting steps would be greatly appreciated.

Hi All. Not sure if anyone came across same issue. Installed the latest version. Whenever the app is launched, windows comes up on the front screen but I am not able to interact with the browser at all. I can press and expand the menu options, but not able to launch anything... Same happens with the search bar - only able to navigate to address bar, when typing in the address and pressing Enter, bar goes back to 'blank' and doesn't load any page. Tried different versions of the app, installing it from the download page as EXE and from MS Store as and app. Same issue persist in each scenario. The issue seems to be related only to Firefox despite having Chrome and Edge available on the device and both working just fine. I am using Dell Laptop with Windows 10 (22H2) OS. Any troubleshooting steps would be greatly appreciated.

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