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Thunderbird error message

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Recently, when trying to forward an email in Thunderbird I get the following message. "Login to server mobile.charter.net with username bobminer@charter.net failed." I don't know where to find this password or reset it.

Recently, when trying to forward an email in Thunderbird I get the following message. "Login to server mobile.charter.net with username bobminer@charter.net failed." I don't know where to find this password or reset it.

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