Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost my password

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by Dropa

more options

Every birthday I reset my pc too have a nice fresh start. well today I reset my pc and I went to login in and the password is wrong I don't know why it is but it is. I did sign in through google and that worked but it wont let me get back all my stuff without the password (even though im signed in through google?) please help

Every birthday I reset my pc too have a nice fresh start. well today I reset my pc and I went to login in and the password is wrong I don't know why it is but it is. I did sign in through google and that worked but it wont let me get back all my stuff without the password (even though im signed in through google?) please help

All Replies (1)

more options

Google has nothing to do with Firefox account login. Those are two separate logins and Firefox stores locally the information. If your not able to login to Firefox account for sync then there isn't much any user can do to help here. Reset PC means what exactly? Remember all Firefox logins/pswd stored locally so if you reset the PC then everything from that time after the reset is gone and nothing to recover will happen. So the "reset the PC" is so general no one is going to know what happened here.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.