Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password and Bookmark retrieval help

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

KNMSr
KNMSr
more options

Greetings, My old computer hard drive got damaged and the computer will not startup. I have a new computer. I never knew I could connect my mobile phone to retrieve my bookmarks and passwords, etc. If possible I need to recover my passwords to my Firefox browser on this new computer. I signed into my Firefox account to see if I could locate them. But have no clue if they were there or not. Is it possible for you to send them to my email or mobile phone on file? My new computer is using the IP address, so it should not be an issue to track and verify my IP location with my email address. Thanks, Kenneth McGowan [removed phone# from public]

Greetings, My old computer hard drive got damaged and the computer will not startup. I have a new computer. I never knew I could connect my mobile phone to retrieve my bookmarks and passwords, etc. If possible I need to recover my passwords to my Firefox browser on this new computer. I signed into my Firefox account to see if I could locate them. But have no clue if they were there or not. Is it possible for you to send them to my email or mobile phone on file? My new computer is using the IP address, so it should not be an issue to track and verify my IP location with my email address. Thanks, Kenneth McGowan [removed phone# from public]

Modified by James

All Replies (1)

FredMcD
FredMcD
more options

All you need to do is connect the new system to the sync. Any data on the servers should find its way to you. Make sure to leave Firefox running until then.