Hi

What happens when you try to access that page? Is there an error message?

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

• Delete cookies to remove the information websites have stored on your computer {web link}

• How to clear the Firefox cache {web link}

There is a change in Firefox 96 related to cookies and insecure sites.

• https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Releases/96#http

See also:

• /questions/1363998 blocked 3rd party cookies

As a workaround for now you can modify this pref on the about:config page to revert this change.

• about:config => network.cookie.sameSite.laxByDefault = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

• https://support.mozilla.org/en-US/kb/about-config-editor-firefox

Thank you everyone for your offers of help but I'm 64 years old and cannot respond properly through a text or chat medium. It doesn't work for me and thats why I have asked for a Modzilla phone number. Is there nowhere in the world where I can actually talk to someone? I've just spend an hour chatting to Sky casino and they just updated my password. No change! I still can access my account with Edge (with a new password) but when trying to access through Firefox the casino site tells me to contact their customer service people (which they try to unsuccessfully send me to with a link!) I think it has something to do with a recent upgrade in Firefox that needs me to confirm that I want to access this gambling website but I cannot find a way to get this organised. Surely there is SOMEWHERE IN THE WORLD THAT I CAN ACTUALLY TALK TO SOMEONE FROM FIREFOX? Absolutely ridiculous! Don't need helpful suggestions. Need a telephone number! PLEASE! ANYONE?

Hi

I am sorry but we do not provide support by telephone.

If you can confirm the error message that you are seeing in Firefox, we might be able to help.

Hi there. Seburo. Sad response. NOBODY IN THE WORLD! ANYWHERE? HAS A TELEPHONE NUMBER FOR A FIREFOX HELPLINE? SAD! PATHETIC!

The more information you can provide about the issue that you are seeing in Firefox, the better able we are to assist you.

You are classified as one of Modzilla's top responders anywhere in the world and this is your best reply. How sad is this?

We are trying to understand the issue that you are having so that we can help you.

IS THERE A TELEPHONE NUMBER? ANSWER? YES OR NO?

There is no telephone number that you can call for support with Firefox.

Then I guess, this is the end of this conversation! SAD.....................................................

Okay. I am going to close this thread, but please feel free to ask a new question if you require any assistance in the future