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Crashes don't leave crash report

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by jonzn4SUSE

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I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this?

It happens to me more often with Cisco Webex than other scenarios, but there are also completely unrelated crashes.

This is Ubuntu 20.04 and standard firefox package installation. I haven't yet turned off the extensions:

 feedbro
 gnome shell integration
 stylus
 uBlock origin

I hesitate to disable them since most are important to my work.

Any help is appreciated.

All Replies (3)

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Try downloading another copy of Firefox and run it from the folder. Do not sign into your Firefox account and see if you have the same issue.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

You need to test in Safe Mode. https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Are you in X11 or Wayland?


Operating System: openSUSE Tumbleweed 20220107 KDE Plasma Version: 5.23.4 KDE Frameworks Version: 5.89.0 Qt Version: 5.15.2 Kernel Version: 5.15.12-1-default (64-bit) Graphics Platform: X11 Processors: 4 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa DRI Intel® HD Graphics 4600

Helpful?

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I'm under X11. It may be tough to run in safe mode, but I'll try.

Helpful?

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Have you tried downloading another copy of Firefox?

Helpful?

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