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My old plugins got disabled and I lost a lot of data. How do I get it back?

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  • Last reply by geroter

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I opened Firefox as usual and my old password didn't work. I had to create a new one. When I did finally get in, all my themes and addons were deactivated, including one called Group Speed Dial, where I had a lot of tabs and sites saved. How do I get all my data back?

Cheers

I opened Firefox as usual and my old password didn't work. I had to create a new one. When I did finally get in, all my themes and addons were deactivated, including one called Group Speed Dial, where I had a lot of tabs and sites saved. How do I get all my data back? Cheers

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Hi Misstakemaker,

We're very sorry for the incovenience here.

There has been a technical issue with Add-ons that the Firefox team is working on urgently (it affects in the installation of new add-ons and usage of installed add-ons). You can expect a resolution soon.

You can track updates to the issue through this post: https://discourse.mozilla.org/t/certificate-issue-causing-add-ons-to-be-disabled-or-fail-to-install/39047/

Sorry again, George