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https://na01.safelinks.protection.outlook.com/ WEB PAGE COULDN´T be LOADED

  • 1 reply
  • 2 have this problem
  • 18 views
  • Last reply by Mkll

kaixozubi
kaixozubi
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Hi, recently introduced in my company SAFELINKs checker from Outlook/Microsoft. As i have the Firefox Nightly version as default web browser, when i try to open a link in an incomming email, as the original Hyperlinks has been modified, and added the "safelink", it´s not resolved correctly by Mozilla. Asked Microsoft, they argue that the problem relays in Firefox configuration. This is an exampled of NOT resolved Link.

Could you help on this? Thanks!


https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmarketing.telecoms.com%2Fc%2F11XFsMc2mcbmshSEUQr8YfTXqcM&data=02%7C01%7Crzubillaga%40arroweurope.com%7C0d1415a0d3a54fc8b69d08d52c15489f%7C0beb0c359cbb4feb99e5589e415c7944%7C1%7C0%7C63646339227970

Hi, recently introduced in my company SAFELINKs checker from Outlook/Microsoft. As i have the Firefox Nightly version as default web browser, when i try to open a link in an incomming email, as the original Hyperlinks has been modified, and added the "safelink", it´s not resolved correctly by Mozilla. Asked Microsoft, they argue that the problem relays in Firefox configuration. This is an exampled of NOT resolved Link. Could you help on this? Thanks! https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmarketing.telecoms.com%2Fc%2F11XFsMc2mcbmshSEUQr8YfTXqcM&data=02%7C01%7Crzubillaga%40arroweurope.com%7C0d1415a0d3a54fc8b69d08d52c15489f%7C0beb0c359cbb4feb99e5589e415c7944%7C1%7C0%7C63646339227970

All Replies (1)

Mkll
Mkll
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.