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my server cache issue is not solved by mozilla

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  • Last reply by cor-el

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We are facing big issue into mozilla Firefox browser. we are the india's largest Web Hosting & Data Center Architecture, we are facing big issue into our customers websites.

when server has migrate from one server to other then website is not working into Mozilla beside it working into chrome,opera,IE and other browsers.

out Web hosting Data Center Website name is : http://livemnc.com/virtual-private-cloud/

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Hi

Please can you provide further information as to the nature of the issue that you are having and details of any error message that appears.

With this information we can look into a potential solution for you.

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Firefox's Network Monitor shows the IP address to which requests are sent. Is Firefox using an obsolete IP address after the move? How long does the problem persist (e.g., 5 minutes, hours, days)?

https://developer.mozilla.org/docs/Tools/Network_Monitor

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You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.