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When I try to control P to print an article web pages freeze.

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  • Last reply by MikeM10228
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MikeM10228
MikeM10228

The browser freezes when I try to control-P to print a page from the web, whether to Adobe printer or an installed printer. Help!

The browser freezes when I try to control-P to print a page from the web, whether to Adobe printer or an installed printer. Help!

Chosen solution

Thanks so much!! Resetting the Firefox printer worked. I had previously tested things in Internet Explorer, so I figured it had to do with Firefox. I did the "about:crashes:, and while I am pretty computer literate i had no idea what any of that code/jibberish was! :)

Thanks again!

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guigs
guigs

Will it freeze or will it crash? Check to see if any crash reports are generated in [about:crashes] <- clicking on that should open up a new window or tab with "about:crashes" in the url bar.

As for what may have caused this I would first check that the printer driver is up to date.

  1. Search for your printer's driver and use these instructions to swap out if you are out of date: http://superuser.com/questions/255699/where-can-i-see-the-printer-driver-v...

Then reset the printer settings in Firefox:

  1. Fix printing problems in Firefox

Lastly, you can reset the Applications Settings to change the file to open up with a different program (I do not know if this is happening with only pdfs or all files, including webpages?)

MikeM10228
MikeM10228 Question owner

Chosen Solution

Thanks so much!! Resetting the Firefox printer worked. I had previously tested things in Internet Explorer, so I figured it had to do with Firefox. I did the "about:crashes:, and while I am pretty computer literate i had no idea what any of that code/jibberish was! :)

Thanks again!