Cannot access Microsoft webpages error 502
For about a week now, I am not able to access almost any Microsoft web page. This is really strange and I haven't been able to find anything related on this topic. It started when I installed Genymotion emulator. Well, this may be just a coincidence and a false trail, but it may be related somehow as Genymotion installs some Virtual network connection for VirtualBox. I have already uninstalled Genymotion but it hasn't fixed the problem.
Anyway I get the error 502 (see the picture).
I can open the same pages in IE with no problem (I just get the feeling that it takes a liiiiitle bit more time than usual but that may be unrelated as well) by just copying the address.
Also another thing that may help to identify the problem is that when I run Nokia Software Updater for Retail which is a Microsoft application for WP recovery, it says that it "Could not connect to server" which I did not find any mention of as well. Nobody seems to have this problem. It also complains about proxy, that's why I wrote this note.
I have disabled proxy (switched from "Use system proxy settings") in Firefox settings but it did not help.
Other webpages seems to run fine.
Modified by Aros_Prince
Chosen solution
https://msdn.microsoft.com/cookie.aspx Bad Request
https://msdn.microsoft.com/en-us/library/windows/desktop/bb761633%28v=vs.85%29.aspx works fine
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
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Hello,
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Thank you!
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
I did create a screenshot and attached it to the original question but it somehow didn't show. I edited the question and this time it is visible.
Yes, the problem is present even in safe mode. For all the pages that do not work I get one of the two outcomes. Either it shows the error 502 listed on the screenshot attached to the question or I get a "Not expected" string in the top left of the window (see attached picture) which is locked in an infinite refresh loop.
Can you post a link to some of the web pages?
Chosen Solution
https://msdn.microsoft.com/cookie.aspx Bad Request
https://msdn.microsoft.com/en-us/library/windows/desktop/bb761633%28v=vs.85%29.aspx works fine
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
Thanks, clearing all the cookies containing "microsoft", "msdn" and "nokia" did the trick.
Glad to help. Safe Surfing.