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Printer properties not available

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Hi, I am printing some documents and would like to print some in black only to save the colour cartridges, when I press the print button and press properties to change options nothing happens. Works fine in other browsers but I prefer using Firefox. Thanks for any input.

Hi, I am printing some documents and would like to print some in black only to save the colour cartridges, when I press the print button and press properties to change options nothing happens. Works fine in other browsers but I prefer using Firefox. Thanks for any input.

All Replies (2)

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Several printer issues can be resolved by resetting Firefox's printer settings:

In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise! to continue to the about:config page. In the Search field, type print_printer. Right-click on the print_printer setting and select Reset. Click the menu button and then click Exit When you start Firefox again, try printing the page with which you had problems previously.

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Don't use the Print button - try using { Ctrl + P } instead. See if that works for you.