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I cant access firefox on my laptop. As soon as I try to get online it gives me an error message saying couldn't load xpcom. I googled the problem on my phone

the-edmeister replied
larryduban

Cant get on firefox to reset it so I can get online. What can I do to fix the problem

Cant get on firefox to reset it so I can get online. What can I do to fix the problem

All Replies (1)

Using a different web browser, get the latest version of Firefox from here: https://www.mozilla.com/en-US/firefox/all.html

... and reinstall it.