Firefox Tekoha Aty

Hello Firefox Support Team,

I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookmarks, saved passwords, and other synced data are not appearing.

I have tried signing in again, checked my internet connection, and confirmed that I am using the correct Firefox account. Despite this, nothing is syncing.

Please help me restore my synced data. I would really appreciate your support.

Thank you, Shubham Sen

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

There going down like flies chief I have no idea how long they'll last or what the root cause is but I have report numbers listed below: bp-6a2f6577-50b4-4503-aa6f-edc0c0250714 7/14/2025, 5:44 AM bp-cca0da19-acc6-4699-b2fd-f78070250714 7/14/2025, 5:44 AM bp-3afd947d-1ab0-4e44-9fee-f4cbb0250714 7/14/2025, 1:05 AM bp-9399b8e9-a389-41bb-9231-a95d50250714 7/14/2025, 3:54 PM bp-8e2c1005-1c7b-49ea-8a50-dbb780250714 7/14/2025, 3:55 PM bp-d270fbee-4e08-4c3b-a6ce-870400250714 7/14/2025, 3:55 PM bp-1cd7a43d-c702-4a15-bb9f-396ef0250714 7/14/2025, 3:56 PM bp-e6cd9efa-9998-4408-872a-713c60250714 7/14/2025, 3:56 PM bp-23709997-e2af-4463-b1ce-b7a4f0250714 7/14/2025, 3:56 PM bp-d46d3db6-876e-4794-a500-f1a590250714 7/14/2025, 3:56 PM bp-723ea32e-8da6-46c0-bbc2-ea5190250714 7/14/2025, 3:56 PM bp-a8860709-a511-44de-9f6a-318560250714 7/14/2025, 3:56 PM bp-fa8c5f4b-5b15-46d1-8df6-ae76f0250714 7/14/2025, 3:56 PM bp-bc81e502-f570-4e59-86b3-e2d720250714 7/14/2025, 3:56 PM bp-ddfeae99-8833-4297-9d0c-010d20250714 7/14/2025, 3:56 PM

When I click on a bookmark, FF opens it in the current tab, overwriting the site I had open. I have to add a tab, then click on the bookmark to have it in a new tab. This is an annoying extra step. How to I change it? I already tried the open links in new tabs instead of windows. Makes no difference On or Off

100% of my bookmarks have disappeared. I tried backing up to older version a month ago and still no bookmarks were found. I had over 2000 bookmarks. any suggestions?? Marty

Something happens to the images when I upload them to any service in the Mozilla browser. Instead of the image I see a strip. There are no such problems with any other browser. Attached is an illustration.

PC Windows 11 Home Video card MSI GeForce 210 [N210-1GD3/LP] Motherboard MSI PRO H510M-B Intel Core i3-10105F BOX

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-on is fine and works well. Somehow a version, 1.5, got installed and I cannot keep it removed. Whenever I refresh FF, it shows back up. I cannot find any reference to this version on GitHub or on the extensions page. I have uninstalled FF and refreshed it. Nothing works. It keeps coming back. I also looked in the side-install directory, but there were no extensions there. If I remove the extension under the Add-ons Manager, it removes it and I can install it and it installs the correct version and it works until FF restarts and then the 1.5 version shows back up.

I'm having major problems with Firefox and was able to use it for a long time and I love the software to death. But it has given this problem that I have run into before which the only way I was able to fix it was a full wipe of my computer to factory settings. So with this I started to troubleshoot on what I could do and reinstall was the first and send commands to refresh the dns but I found to what seems to be a startup incomplete file in the Firefox software and it seems to create itself even when deleted. It could be this which is causing problems but all I know for certain that when I click on Firefox it won't open at all or startup. With the only evidence that it responded from task manager or a popup talking about wanting to refresh Firefox for 0.1 milliseconds

When i mouse wheel click the bookmark folder, it always switches to the first tab when doing so. This notably doesn't happen when i click the non-folder bookmark. Is there a way not to have this behavior ?

According to this article I should be able to activate autofill credit card details in my country https://support.mozilla.org/en-US/kb/credit-card-autofill But the option is no where to be found and in about:config I can see it is restricted to a few countries mine not being one. I can not change the list with countries either, actually I can not change anything nor search in about:config. I am running Firefox 140.0.4 (64-bit) EDIT I made a a master password, which then made it possible for me to edit in about:config. I added my country to the extension and now I can activate it.

For no apparent reason, all Firefox 140.0.4 on Windows 10 crashed and when it was relaunched it did not restore any open tabs, reverting instead to the home page. All history is gone, no previously open tabs are windows appear in the history list. This computer has syncing enabled.

I used about: profiles on the Win 10 machine and it only shows the one that is currently in use. I copied the 2 files found in the along with places.sqlite into a temp directory. I did a search for index.dat and it is not found on the Win 10 computer.

Even worse: another computer running Win 11 that is syncing with the Win 10 machine is also now missing its history. Is there a way to recover from this?

Note: I am generating this from the Win 11 machine, not the problematic Win 10 machine.

Several web sites say that they detect this ad block on my pc , but I can not find it through my pc sites. It seems to be kind of a worm that can not be disabled. I am using Firefox.

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve the problem. Sometimes it only takes a few minutes after restart before it hangs, other times it will be fine for hours.

I've tried multiple solutions I've found online, carefully following instructions: clearing cookies and cache, disabling all extensions, refreshing firefox, creating a new profile, deleting specific files within the Profiles folder, etc.

I've yet to make it more than four hours without the program hanging.

Any assistance or suggestions are greatly appreciated.