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started my desktop evrything was gone show mozilla page not my home page all my bookmarks are gone too.

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Started my desktop Home page was gone links in the heading gone all my bookmarks gone? All that came up was welcome to mozilla.

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It looks like Firefox has reset itself or lost your profile.

Have you recently moved/deleted any Firefox program folders or files, deleted any Firefox application data, or reset Firefox?


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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