Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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Email access

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jeporavorãve

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Ñemoĩporã poravopyre

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jeporavorãve

Hi

What error message do you see when you try to access that site in Firefox?

jeporavorãve

It shows: ATT - It's not you, it's us. We can't complete your request right now, please try again.

jeporavorãve

Thank you for the screenshot.

That suggests that this is not a Firefox issue but a problem that they are aware of and are looking into.

jeporavorãve

Maybe so but, my email works fine if I access it through Microsoft Edge. Thanks for you input though.

jeporavorãve

Ñemoĩporã poravopyre

Hi,

Could you please try clearing Firefox cache and running Firefox in Troubleshoot Mode? Does any of that help?

jeporavorãve

Thank you very much. Problem solved. It seems DuckDuckGo was the culprit which I don't understand because I was using it with Windows7. Upgraded to Windows10 and had problems! Again, thank you!

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