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Missing Profile problem

  • 1 Mbohovái
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  • Mbohovái ipaháva david

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I am so frustrated! I have to unexpectedly go away so I got my old laptop out so I could still deal with emails. When I opened thunderbird it said the profile was missing. I tried exporting the one from my desktop pc but it is over 1 GB and my USB stick is not big enough to take it. Being desperate I thought I would just delete thunderbird on my laptop and pay to dowload a new copy. I assumed it would just be like downloading the software for the first time and I would have to set all the servers etc up again and I have a copy of all my email contacts. However after installing it I still get that the profile is missing. Aany help appreciated

I am so frustrated! I have to unexpectedly go away so I got my old laptop out so I could still deal with emails. When I opened thunderbird it said the profile was missing. I tried exporting the one from my desktop pc but it is over 1 GB and my USB stick is not big enough to take it. Being desperate I thought I would just delete thunderbird on my laptop and pay to dowload a new copy. I assumed it would just be like downloading the software for the first time and I would have to set all the servers etc up again and I have a copy of all my email contacts. However after installing it I still get that the profile is missing. Aany help appreciated

Opaite Mbohovái (1)

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If you're ok with starting from scratch, delete the 'thunderbird' folder at c:\users\<yourid>\appdata\roaming\thunderbird and install thunderbird again. The problem is that the install leaves the existing thunderbird folder alone, assuming it is ok. The real problem is that the profiles.ini file in the thunderbird folder is pointing to a profile that doesn't exist. An option is to look in the profiles folder in the thunderbird folder and see if a profile is there. If so, you could change the profiles.ini folder to have that profile's name and start thunderbird again.

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