constantly get imap password request box, enter correct password and it is not accepted, server shut down msg follows
I posted this question before, someone asked me to clear the error console and then use thunderbird until I got the error and then post what the error console said. I did that and posted it, and no one answered. it is still doing the same thing. on a mac, not using google for my email, using cox.net, have already contacted them and they cannot solve the problem. password is correct, thunderbird does not accept it sometimes, other times it does, sometimes it works fine for a few days then goes bad and starts throwing the error msg until it will not work at all, I close it, re-open later and most of the time it works. the error messages in the console almost invariably have to do with a font problem - says something similar to what I am pasting below, this is the most recent one. It sounds like something I need to re-set somewhere, but I don't know where. Can anyone please help? Thank you
Timestamp: 11/2/15 3:09:31 PM Error: downloadable font: download not allowed (font-family: "Open Sans" style:normal weight:bold stretch:normal src index:2): content blocked source: http://fonts.gstatic.com/s/opensans/v10/k3k702ZOKiLJc3WVjuplzInF5uFdDttMLvmWuJdhhgs.ttf Source File: imap://wlesch@imap.cox.net:993/fetch%3EUID%3E/INBOX%3E109012 Line: 23, Column: 12 Source Code: @font-face { font-family: "Open Sans"; font-style: normal; font-weight: 700; src: local("Open Sans Bold"), local("OpenSans-Bold"), url("http://fonts.gstatic.com/s/opensans/v10/k3k702ZOKiLJc3WVjuplzInF5uFdDttMLvmWuJdhhgs.ttf") format("truetype"); }
Opaite Mbohovái (7)
Three topics on the same identical question. https://support.mozilla.org/en-US/questions/1091814 Closing these two to limit the total confusion that occurs when multiple people answer multiple identical topics. https://support.mozilla.org/en-US/questions/1086305 https://support.mozilla.org/en-US/questions/1085317
Matt - thank you for making the focus on one post, I am a newbie at this and did not know to delete the earlier posts. I still have no solution or even anything to try for solving this problem. Last night I worked in Thurnderbird for almost an hour with no problems, saved some emails to draft folder wiht no problems, this morning I tried to finish one email that I had saved in my drafts folder and the save to drafts function quit working, server shutdown happened, and the only way to save what I had been working on was to send it to myself. That functionality seems to keep working even when I am getting the imap password box, but it makes thunderbird nearly useless for me. Really like it otherwise, would prefer to keep using it if someone can help.
Describe this "server shutdown" I think it might be important, but I am not following your terminology.
Is it only the save to drafts that is causing issues? unless your in the habit of saving a draft on your desktop that then editing it latter on your pad or other device, it might be just as simple to store the drafts locally and not on the IMAP server.
Matt - sorry, it wasn't a very good description on my part. what I was referring to was a box that pops up whenever thunderbird decides not to work, and it says server error, server may have shut down or been disconnected etc - I can't get it to do it right now or I would give you the exact wording in the box, but I get the same popup box when it won't accept the password. I also get the popup box saying re-enter password and with the drafts I get a box saying cannot save to draft, retry, which I hit, it pops up again on and on forever. then a little box pops up in the top right saying disconnected from server. so in answer to your question, no it does not happen only with drafts, it also happens randomly when replying to emails or reading emails, just in the course of using thunderbird I get a message saying imap server needs password. next time it happens I will copy the exact wording of all those boxes and try to take a screen shot.
there are a few furphy here
What is happening is something else is blocking thunderbird from connecting to the internet. There is a bug which recently appeard where connection is lost on resume from sleep, but that is not what your describing. So what is needed is to work out what if anything is adversely affecting Thunderbird's ability to connect to the internet.
On a windows Pc the first option would be to look at the anti virus. But these are much less common on OSX. However, do you have one?
Another issue may be an add-on so restart with add-ons disabled from the help menu and see if the problem goes away.
I had Sophos installed, a freeware version, don't think it was working since I never paid for it, but I just ran the de-install app on it. I also have an older version of MacKeeper installed, should I take that off too, or can I just disable it by removing it from the applications folder and putting it in the Junk folder? I disabled all the add-ons in google chrome, which is what I am using for my browser. Firefox was causing way too many problems, google chrome seems to work ok. only had 4 add-ons, turned them all off. will see if that solves it. thanks again
Thunderbird has add-ons.... hold shift while starting to enter safe mode