Hi, first make sure cookies are enabled - Enhanced Tracking Protection in Firefox for desktop.

If they were already enabled, try removing all Nectar cookies in case they have become corrupted - Clear cookies and site data in Firefox.

Also clear the cache - How to clear the Firefox cache.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Thanks for that, but the toolbar has allowed me 7 points this month (June) as it did last month (May) ie: it works for the first couple of days and then stops. I have followed information so far given but unfortunately it still is not working. Thanks anyway.

anndenn said

When I add a website on the Nectar toolbar on Firefox it doesn't record any points. Nectar says it is Firefox at fault.

Thank you, it is now solved. I am grateful