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Firefox on Android will not log into Firefox account

I installed Firefox and Firefox Beta on my Samsung Galaxy Tab S10 Ultra tablet. It will not let me log into my Firefox account. When I try scanning the QR Code from Fir… (Máis información)

I installed Firefox and Firefox Beta on my Samsung Galaxy Tab S10 Ultra tablet. It will not let me log into my Firefox account. When I try scanning the QR Code from Firefox on my Windows Device, it scans the QR Code, but nothing happens. If I click log in with "email" nothing happens. I am signed in on my Windows Computer no problem, but Android will not let me on my Tablet, but let me log in on my Samsung Z Fold 7 Android phone. My Tablet is running Android 16 with Samsung UI 8.5, everything is up to date.

Open 2

History not syncing properly between desktop and phone

I'm not sure how long this has been happening (maybe at least a month), but my browsing history isn't syncing properly between my desktop and phone. Previously, my deskto… (Máis información)

I'm not sure how long this has been happening (maybe at least a month), but my browsing history isn't syncing properly between my desktop and phone. Previously, my desktop history was syncing to my phone, but not vice-versa. Bookmarks, passwords and tabs are syncing perfectly fine. I've tried enabling/disabling sync settings and signing out and in again and now my phone history is syncing to my desktop, but my desktop history has stopped syncing to my phone. While having the full browsing history on my desktop is preferable, it would be ideal for it to show up on both my desktop and phone.

Open 2

[Urgent] Issue: Firefox keep logging user out from services

Issue description Firefox keep self logging me out from the synchronization. This requires urgent fixing. Expected result after fixing Firefox should never (unconditional… (Máis información)

Issue description

Firefox keep self logging me out from the synchronization. This requires urgent fixing.

Expected result after fixing

Firefox should never (unconditionally) self logout the user from any devices and services (with includes synchronization

Proposed enchancement

Firefox should allow to be simously logged into services (like sync) from multiple authorized devices in same time, instead beeing selective

Open 9

sync broken

Can't get firefox mobile to snyc with firefox for windows. Hit sync on both devices multiple times. Also signed out abd back in on both devices to force a resync also syn… (Máis información)

Can't get firefox mobile to snyc with firefox for windows. Hit sync on both devices multiple times. Also signed out abd back in on both devices to force a resync also syncable items on Android are greyed out please help.

Open

bookmarks sync issue on windows and android

I have toolbar bookmarks on PC with windows 11, firefox 155.0 (64-bit). and I have android phone, Samsung S26 Ultra with firefox, logged in with the same user. However, o… (Máis información)

I have toolbar bookmarks on PC with windows 11, firefox 155.0 (64-bit). and I have android phone, Samsung S26 Ultra with firefox, logged in with the same user. However, on mobile I could see a synced bookmarks which are removed long back from the desktop. I have tried to clear cache and data and re-login on mobile device firefox, still it shows the old bookmarks which were existing few weeks back. please advise

Open

All my collections have disappeared

I just went to look up a recipe in my Recipes collection. There are no collections on my Home page. I checked Moz support and verified they should be there. This is a n… (Máis información)

I just went to look up a recipe in my Recipes collection. There are no collections on my Home page. I checked Moz support and verified they should be there. This is a new phone and the first time I tried looking for a recipe. I tried to test-save a page to a collection. The dialogue box came up with "Collection 1" in it. Clearly my collections are gone from this install. I just checked my old phone and they're there. It's the same account because the email address is the same and my profile pic is the same. How do I force the collections to re-appear on my home page? Samsung Galaxy, Firefox 155 First image is now Second image is old phone. Btw, I've been Mozilla since the late '90s! Never had an issue like this before.

Open

Перестала работать синхронизация

С недавних пор, перестала работать синхронизация на Android 15. При попытке входа в аккаунт, с QR-code или по e-mail висит пустое окно. При переустановке Mozilla ничего н… (Máis información)

С недавних пор, перестала работать синхронизация на Android 15. При попытке входа в аккаунт, с QR-code или по e-mail висит пустое окно. При переустановке Mozilla ничего не изменилось. Вход в аккаунт не выполнен.

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