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Reset my password, but can't log in.

I've had a Thunderbird email account for years. My laptop quit, so I've set up the account on a new laptop. I discovered that I hadn't saved my Thunderbird password, so… (Máis información)

I've had a Thunderbird email account for years. My laptop quit, so I've set up the account on a new laptop. I discovered that I hadn't saved my Thunderbird password, so I followed the procedure for "forgot password". This included a new p/w, and I also got a Mozilla PIN (for future Microsoft Password Manager use), and got a Mozilla Account Recovery Key, again for future use. But I can't log into my Thunderbird account. I get the message "Authentication Error" (Wrong p/w, email, etc.) Changing IMAP / POP settings didn't help, though I did go with the recommended IMAP setting.

Any suggestions?

Allan

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wrong ID or password when trying to connect to email account

loaded Thunderbird on new laptop and set up account getting error message that ID or password incorrect. I'm able to login to my email account using web browser with ID a… (Máis información)

loaded Thunderbird on new laptop and set up account getting error message that ID or password incorrect. I'm able to login to my email account using web browser with ID and password. I have check settings for the AT&T mail server and everything looks correct. Need help what am I missing?

Open 1 10

I cannot get my Mozilla VPN to offer me the "Turn On VPN" switch. I'm in a loop of "you're logged in, now turn it on" then it keeps asking me to log in

I just signed up for the annual VPN coverage. I've signed in and have selected an area of the world to have my ip address associated. However, I now am in a loop. I clic… (Máis información)

I just signed up for the annual VPN coverage. I've signed in and have selected an area of the world to have my ip address associated. However, I now am in a loop.

I click the VPN logo on the top right of Firefox, I'm told to "Get started" by logging in.

I click "get started" and am told I've successfully already logged in.

I'm then told to click the "Turn VPN on" switch at the VPN logo.

I click the VPN logo and am told to log on, again. And again and again...

I've restared Firefox. I've restarted my Mac. Same thing again and again

Help?

Open 2

I cannot recall my keepass password. I used my fingerprint to access and put my password in keepass with it showing up when I opened the app but the app is all wonky in an endless deathloop and I cannot use my finger to access the database. What can I do?

I cannot recall my keepass password. I used my fingerprint to access. I put my password in keepass with it showing up when I opened the app but the app is all wonky in an… (Máis información)

I cannot recall my keepass password. I used my fingerprint to access. I put my password in keepass with it showing up when I opened the app but the app is all wonky in an endless deathloop and I cannot use my finger to access the database. What can I do?

Open 1

I have a new laptop and logged in on it. I was then sent an "authorization code", but am unable to find how to use it.

You sent me a message: Did you sign in to Mozilla? Help us keep your account safe by approving your sign-in on: plus an "authorisation code", but I do not know how to use… (Máis información)

You sent me a message: Did you sign in to Mozilla? Help us keep your account safe by approving your sign-in on: plus an "authorisation code", but I do not know how to use this.

Open 1 30

Thunderbird says my AOL password is wrong, it is not

TBird connected to AOl fine for several years. Now, today, TBird tells me that my AOL password is incorrect. I changed the AOL password but TBird still does not work. I c… (Máis información)

TBird connected to AOl fine for several years. Now, today, TBird tells me that my AOL password is incorrect. I changed the AOL password but TBird still does not work. I can sign on to AOL just fine using Chrome and going to the AOL web site, but TBird will not sign me in. Please help.

Open 5 48

Authentication error with centurylink.net email

Really weird problem with a friends thunderbird setup. All of a sudden my friend was unable to get here emails. It kept saying the password was incorrect. Of course she … (Máis información)

Really weird problem with a friends thunderbird setup.

All of a sudden my friend was unable to get here emails. It kept saying the password was incorrect. Of course she didn't know her password but it was saved in Fire fox. Found the password and verified her centurytel webmail works. So put it in Thunderbird and still give me an error. I then decided to install Thunderbird on my personal laptop and everything works fine. So I decide to do a clean install, deleted all profile folders and everything. Reinstall Thunder bird and get an "Authentication error". I tried disable all her firewalls on her computer (Windows 11) and disabling the firewalls on the router/modem itself. It still doesn't work. I think next thing I will try is my laptop that has thunderbird installed with her email account.

Any other ideas?

Open 1 20

Updates causing problems

Why does every time TB updates it cause all my Yahoo accounts force me to get new passwords? Is it TB or Yahoo that is creating this problem of me having jump through hoo… (Máis información)

Why does every time TB updates it cause all my Yahoo accounts force me to get new passwords? Is it TB or Yahoo that is creating this problem of me having jump through hoops just to get the accounts working again. BTW the passwords in TB don't work when this happens.

Either this get resolved or I stop updating TB.

Open 1 100

No longer able to connect to gmail.

I changed my password and added a PIN to my gmail account and even thought I get the prompt and allow access it doesn't work and keeps asking for it again. Say that it's … (Máis información)

I changed my password and added a PIN to my gmail account and even thought I get the prompt and allow access it doesn't work and keeps asking for it again. Say that it's the wrong email or password. I did delete the old password in the stored passwords but it didn't help. Whether I use my password or the PIN when connecting to google and then chose to allow access to Thunderbird it just keeps asking to grant access again.

Open 1 30

could not get OAuth2 for hostname = mail.comcast.net

Please help with the following issue when trying to setup new thunderbird email acct. I previously have been using thunderbird email acct. for about 15 years and just wan… (Máis información)

Please help with the following issue when trying to setup new thunderbird email acct. I previously have been using thunderbird email acct. for about 15 years and just wanted to update. I am getting the following update failure : could not get OAuth2 for hostname = mail.comcast.net What do I do ???

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Thunderbird Error Message : Authentication Error : Unable To Log in at Server. TBird 150 will not install

Is there any way to communicate with Mozilla ThunderBird  ? It worked for over 10 years, but now won't even Install. Has there been some sort of Sabotage ? Why the … (Máis información)

Is there any way to communicate with Mozilla ThunderBird  ? It worked for over 10 years, but now won't even Install. Has there been some sort of Sabotage ? Why the strange error messages  ? Continous mandates to change usernames and passwords ?

Welcome to Thunderbird – Enter Your Email Account Password :

       -------------------------------------------------------

Authentication Error : Unable To Log in at Server. Probably Wrong Configuration, UserName, or PassWord.

Email is [edited] @Juno.com Present TextMail is [edited]



/edited email and phone# from public community support forum

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Thunderbird won't accept the email password of a "Roadrunner" account.

I'm trying to add a Roadrunner email account to a new instance of Thunderbird (I bought a new computer). The Roadrunner account already exists in my Thunderbird account a… (Máis información)

I'm trying to add a Roadrunner email account to a new instance of Thunderbird (I bought a new computer).

The Roadrunner account already exists in my Thunderbird account and on the previous instance of Thunderbird.

When I attempt to add the Roadrunner account, Thunderbird rejects the Roadrunner account's password. Note that I can use the password get into the account on the Roadrunner site, but Thunderbird won't accept it. Of course,

Thunderbird's error message is vague to the point of being worthless, so I don't know why the Roadrunner account is being rejected.

What am I doing wrong?

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