UI/UX issue

Please add "delete" option to context menu when using the search feature in Thunderbird. Having an icon in the context menu is trendy but is unclear to older users. … (Máis información)

Please add "delete" option to context menu when using the search feature in Thunderbird. Having an icon in the context menu is trendy but is unclear to older users.

Asked by m.nfmorgan hai 11 horas

Last reply by Matt hai 29 minutos

I can,t open

Hello, please help me to reopen the conversation thread in a new tab, which was possible before but is not even visible now. Thank you. Regards Mateusz Skórski … (Máis información)

Hello, please help me to reopen the conversation thread in a new tab, which was possible before but is not even visible now. Thank you.

Regards Mateusz Skórski

Asked by Mateusz.Skorski hai 6 horas

Last reply by Matt hai 39 minutos

Thunderbird says it cannot download email to my mailbox. Plenty of cache space. Plenty of disk space. I can send but not receive. Any ideas?

Thunderbird says it cannot download email to my mailbox. Plenty of cache space. Plenty of disk space. The local service provider server is not the problem. I can send… (Máis información)

Thunderbird says it cannot download email to my mailbox. Plenty of cache space. Plenty of disk space. The local service provider server is not the problem. I can send but not receive. Any ideas?

Asked by jglover hai 8 horas

Last reply by Matt hai 47 minutos

Thunderbird keeps sending pop up messages that my email server certificate does not come from a trusted source, but does not offer any help.

Any advice on how to resolve this issue would be gratefully received. I have set up the settings as per Optus instructions, and can now send and receive, but these messag… (Máis información)

Any advice on how to resolve this issue would be gratefully received. I have set up the settings as per Optus instructions, and can now send and receive, but these messages keep appearing on each of our 3 email accounts with Optus. Thank you.

Asked by flin_judy hai 7 horas

Last reply by Matt hai 54 minutos

Changing email address to activate Thunderbird to email Mitchell 1 invoices

Good morning, I have Thunderbird to email invoices and correspondences for Mitchell1. Thunderbird no longer supports Microsoft, which was connected via MSN on Mitchell… (Máis información)

Good morning,

I have Thunderbird to email invoices and correspondences for Mitchell1. Thunderbird no longer supports Microsoft, which was connected via MSN on Mitchell. I am trying to switch to GMail account and I can't figure it out. Thunderbird defaults to my old MSN account. How can I switch to GMail?

Asked by Mark Antle hai 2 horas

Last reply by david hai 2 horas

Cannot send emails with my Hotmail (Outlook Office) account

For mor than a week, it's been impossible to send emails via Thunderbird for my Hotmail account. I always get an error message saying that there's been a connection issue… (Máis información)

For mor than a week, it's been impossible to send emails via Thunderbird for my Hotmail account. I always get an error message saying that there's been a connection issue to the SMTP server.

Already checked the online help for SMTP configuration but everything seems OK (see screnshot). The only strange thing is that for the authentification method, there is not the "OAuth2/Modern Aut" option.

Any idea how to solve this issue ?

Couple of notes :

    - Receiving messages with this hotmail account works perfectly fine. 
    - Sending / receiving emails with a yahoo account works fine

Asked by manceau_matthieu hai 7 horas

Last reply by david hai 3 horas

Thunderbird recurring problem - Incoming mails are "mixed up"

hello! I am struggling with a problem with the newest version of Thunderbird running on Windows 11 and one IMAP mailbox. Thunderbird was running fine for at least a year… (Máis información)

hello!

I am struggling with a problem with the newest version of Thunderbird running on Windows 11 and one IMAP mailbox. Thunderbird was running fine for at least a year however some months ago, I guess after an update but dont know for sure, weird stuff started happening: Incoming mails where "mixed up" so clicking on mails opened different mails, mails that certainly had attachments where shown not to have attachments and sometimes mails where shown in raw source code form instead of properly rendered with formatting and just the mail text etc. I didnt really find anything searching around for those symptoms on the Internet, but it seemed like something was damaged so I right clicked the inbox folder and repaired it and the problems seemed to be gone for 1-2 weeks, however now they are back. Is this known and how to get to the bottom of this? Thanks for any help and suggestions.

thanks, Paul

Asked by paul652 hai 1 día

Last reply by Wayne Mery hai 7 horas

corrupted emails

I received on 2024-09-25 about a dozen messages from various senders in my Thunderbird mailer from the University of Calgary mail system, around 2 p.m. and at least 50 em… (Máis información)

I received on 2024-09-25 about a dozen messages from various senders in my Thunderbird mailer from the University of Calgary mail system, around 2 p.m. and at least 50 emails in about a 12-hour period starting on Sept. 19 at about 2 a.m. that had recognizable sender names and subject lines as well as time and date stamps, but were either replaced by text from emails sent years earlier or corrupted (encoded?) in some way. For example, the email below was supposed to be from "Physics and Astronomy general announcements" on 2014-09-25, 2:15 p.m. but note the date in the header. This corruption of new emails is happening at irregular intervals, and I would very much like to know why and how to stop it from occurring. It seems to me that there is replacement of the contents of new emails with old, possibly compacted, email contents, if that makes any sense. Emails read on my account at the University of Calgary webmail system shows no such corruption, so it appears to be a problem on my Thundermail mailer. Look I like to use Thunderbird as opposed to a clunky Microsoft system, so

any help would be appreciated.  Thanks for your attention.  

- Gene Milone encl.: "On 2024-09-25 2:15 p.m., Physics and Astronomy general announcements wrote: > --_004_a2e30ad69a88a96097bdb50ed206edaeucalgaryca_ > Content-Type: text/x-vcard; name="milone.vcf" > Content-Description: milone.vcf > Content-Disposition: attachment; filename="milone.vcf"; size=456; > creation-date="Wed, 10 Jul 2019 21:37:05 GMT"; > modification-date="Wed, 10 Jul 2019 21:37:05 GMT" > Content-ID: <6D8F7C2F6E8D294BB4BD7D7080C00767@CANPRD01.PROD.OUTLOOK.COM> > Content-Transfer-Encoding: base64 > > YmVnaW46dmNhcmQNCmZuOkRyLiBFLiBGLiAgTWlsb25lDQpuOk1pbG9uZTtEci4gRS4gRi4gDQpl > bWFpbDtpbnRlcm5ldDptaWxvbmVAdWNhbGdhcnkuY2ENCnRlbDt3b3JrOjQwMy0yMjAtNTQxMg0K > dGVsO2ZheDo0MDMtMjg5LTMzMzENCnZlcnNpb246Mi4xDQplbmQ6dmNhcmQNCg0K >

Asked by milone1 hai 1 semana

Last reply by Wayne Mery hai 7 horas

Truncation of long incoming messages

For the past couple of weeks many of my messages I recieved through Thunderbird have been truncated with "</blockquote></div> --0000000000007051e60614c5493… (Máis información)

For the past couple of weeks many of my messages I recieved through Thunderbird have been truncated with

"</blockquote></div>

--0000000000007051e60614c54939-- " I have to go to K9 to read the message. Can you suggest a course of action I can take to rectify the problem?

Asked by art70 hai 2 días

Last reply by Wayne Mery hai 7 horas

Content of some emails is not visible or consists of completely random characters.

Hello, some messages in my TB (128.3.0esr [64 bit]; macOS 15.0.1) do not show any content or show only completely random numbers, letters and other characters. Sometimes… (Máis información)

Hello,

some messages in my TB (128.3.0esr [64 bit]; macOS 15.0.1) do not show any content or show only completely random numbers, letters and other characters. Sometimes what helps is moving messages between the folders.

There is not such problem when viewing the e-mail via webmail.

Please find attached screenshot.

Kind regards Marcin Ćwiertnia

Asked by marcin34 hai 6 días

Last reply by Wayne Mery hai 8 horas

thunderbird setup

I am unable to set up Thunderbird to use bellsouth.net email. I get username, password, or configuration no good, or something like that, which is basically no help at al… (Máis información)

I am unable to set up Thunderbird to use bellsouth.net email. I get username, password, or configuration no good, or something like that, which is basically no help at all. I enter username, email address, and password. It's all good until I press DONE, at which point it "checks password" until the no go message comes up. Win11, new Dell desktop. I can't fix this. If you can, please tell me how. Thanks -- Paul.

Asked by dps1943 hai 14 horas

Last reply by sfhowes hai 10 horas

Thunderbird Email Presentation Problem after updating.

After updating to latest Thunderbird, when I display a received message, the "From:" address has my email account and not who it is from; along with a YELLOW Notation ban… (Máis información)

After updating to latest Thunderbird, when I display a received message, the "From:" address has my email account and not who it is from; along with a YELLOW Notation band at the bottom of the message that says "A unique identity matching the from address was not found. The message will be sent using the current From field and settings from identity John Kirkpatrick <jpkirkpatrick@earthlink.net...." The email message is then displayed in what appears to be an email missing the Remote Detail. Why is this being done and how can I just get my Normal Email Display back? </p>

Going through every setting I found the hot-keys "CTRL=O" will open the message in a new tab with the normal Remote Information like it used to do before updating. How can I get that to be the default display of the emails in their list table? Thanks in advance for any assistance you can provide. John Kirkpatrick [ jpkirkpatrick@earthlink.net ]

Asked by JPKirkpatrick hai 14 horas

Last reply by sfhowes hai 10 horas

Thunderbird 115.16.0esr (64-bit) outgoing email not working

Current OS is Linux Mint 21.3 Cinnamon, and until October 2024 I've successfully used Thunderbird for years without issue. I can reliably receive and view messages, but … (Máis información)

Current OS is Linux Mint 21.3 Cinnamon, and until October 2024 I've successfully used Thunderbird for years without issue.

I can reliably receive and view messages, but after carefully checking all IMAP & STMP server settings, remain unable to send any outgoing messages for past couple of weeks.

I do not own a mobile phone to be able to receive temporary codes or do any type of two-step authentication.

When attempting to send messages, here are the repeated error messages leading to endless loop that eventually times out:

Login to account "Microsoft" failed Login to server smtp.office365.com with username xxxx@outlook.com failed.

Send Message Error Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

Send Message Error Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.


Current Server Settings:

IMAP Mail Server outlook.office365.com Port 993 xxxx@outlook.com SSL/TLS OAuth2

Default Outgoing Server (Microsoft) smtp.office365.com Port 587 xxxx@outlook.com STARTTLS OAuth2

No so-called 'solutions' that are currently online have any effect. What do you suggest? Thanks!

Asked by schottlhj hai 1 día

Last reply by sfhowes hai 17 horas

Messed up my first Thunderbird email POP3 account need help

Hi, I messed up my first email account creation with Thunderbird where I can't see any local emails and my server inbox is now empty (had +200 emails in there). I am in … (Máis información)

Hi, I messed up my first email account creation with Thunderbird where I can't see any local emails and my server inbox is now empty (had +200 emails in there). I am in Ubuntu 24.04 LTS.

Here is what I did: 1- went into my server mail and moved every folder emails into my inbox

2- created my Thunderbird POP3 using the automatic process

   - said to delete emails after being downloaded

3- once created I wanted to create a personnalized folder this account (I have another email to do the same thing). I was pointing to a specific folder before I created a new one: ~/snap/thunderbird/common/.thunderbird/b*.default I pointed it to ~/snap/thunderbird/common/.thunderbird/f*

      • can't remember if these were called profile location or something else. Please explain the purpose of it and when should we need to change it.

4- I went into my mail window and noticed Thunderebird Inbox being empty. I went back to my server inbox and it was also empty. I did not know why nothing was downloaded. I tried using the Get Mail a few times but nothing was happening. Tried to look for Synch something option but could not find any

5- I checked both folders above and saw the default one had tons of stuff why the second one had almost nothing. So I figured that before I had chosen the 2nd folder location, my inbox must have been downloaded into the default one.

6- tried in the console to copy the whole content of the first folder to the second one. I think I restarted at that point, not sure. But in the email list window there was "history.sqlite" listed instead of inbox and "minidumps" below it.

7- I added an import addon, imported the b*.default folder into a 3 one I created, had chosen Offline and restarted. Now in the email window nothing was showing up. I tried Get Mail but it said I needed to get off the Offline mode. I unchecked Working Offline in the File menu but still nothing.

If I do a Thunderbird restart, it asks me which of the 3 profiles I want to start Thunderbird with. If I chose the default one, it shows the history.sqlite and minidumps folders. If I chose the 2nd one I created, it has the same content. If I chose the 3rd one I created with the import, it brings me up to the step where I can create a Thunderbird email account.

Now I have no idea what to do. I still believe all my 200+ emails are in the b*.default folder but how to I switch back to it?

Please tell me I did not loose all those 200+ emails !!!

Asked by Browser-Ice hai 2 días

Last reply by david hai 19 horas

Ticket No: 18444024

I have just contacted you and you have responded - that you will reply within 2 working days. I have had the problem for 21 days and I am desperate for a resolution!! Ple… (Máis información)

I have just contacted you and you have responded - that you will reply within 2 working days. I have had the problem for 21 days and I am desperate for a resolution!! Please can you help me quicker????

Asked by su6864 hai 1 día

Last reply by James hai 19 horas

Google Calender

I could add my google calendars to thunderbird. However I can't invite attendees to an appointment. After I send an invitation, nothing happens. In the invitation Window,… (Máis información)

I could add my google calendars to thunderbird. However I can't invite attendees to an appointment. After I send an invitation, nothing happens. In the invitation Window, the checkbock for notification is greyed. How can I fix this? I even used the provider for google calendar.

Asked by Shajia Ali hai 23 horas

Last reply by sfhowes hai 21 horas

Opening message on Thunderbird gets the same message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28--

Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMA… (Máis información)

Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMAIL. Why is this happening.

Asked by Dennis Knelsen hai 1 mes

Last reply by dsolsona hai 1 día