Thunderbird Community Forum

thunderbird will not delete messages in one of my 2 accounts. when i click delete they just keep re-appearing in my in box. I have deleted the TRASH.msf but issue persists: WHY? I also cannot move messages to another folder, but again, only in one of the two accounts that I have. This just started on 6/17, perhas a bad update? How do I fix this as my in box is filling quickly

I Shift/Deleted an email in my UNREAD search folder, & all emails in the folder disappeared, as well as the same unread emails in my Inbox. This happened twice in the last few months, with two different accounts (personal and business), both times on the UNREAD search folder. The emails are still in the profile - i opened the profile in Notepad and searched for them. I've given up on trying to get them back into the Inbox (spent several hours with aid from AI), but would like to continue to use Shift/Delete withut this happening. Thanks. Geoff

TB 68.9.0 (64-bit). I'm using this version because I'm used to it.

Scenario:

• I am viewing the message list, eg the inbox
• I click a message
• The message is highlighted in grey with a thin blue outline. However it does not have focus: for example when I hit delete on the keyboard nothing happens
• When I click the message again (after a delay, so it's not a double-click) the message is highlighted in blue and I can now delete it from the keyboard
• When I delete it, grey highlighting (but again not proper focus) moves to the next email. If I want to delete that from the keyboard, I have to click it to make it blue.

Desired behaviour (this always used to happen):

• I click a message once
• It's highlighted in blue
• When I hit delete on the keyboard, it is deleted and focus (blue highlighting) moves to the next message so I can delete that from the keyboard immediately.

I've tried rebuilding the folder, to no avail. The config mail.delete_matches_sort_order is set to false, which is what I want (emails viewed from newest to oldest; when I delete one I want focus to move to the next one down, i.e. the next oldest one). As I say, the desired behaviour always used to happen and I don't know what's changed.

Why won`t my emails come up, after 16 years of being with Mozilla thunderbird? Keeps saying server not found.

Don`t try to email me with response, as I can`t get them!!!!!

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

I save important emails to archives so I can easily find them. They're gone, and I didn't delete them. I appreciate any help you can offer. Thanks, Connie PS I don't know what Thunderbird Version means or how to find it. I couldn't send this request in without that area filled in, so I put in the first number. My computer is a Dell from 2009. I'm vintage also and not very computer savvy.

Hello, I have the latest version of Thunderbird. I have a problem for 2 weeks and every day I'm working to solve this problem. I have 17 accounts and Thunderbird shows me only 15 accounts. It hides 2 yahoo accounts. If I add other not yahoo account, there are no problems, I can add them. But if I add a yaoo account, Thunderbird doesn't show it/them on Unified folders. I see them only on All folders. Thanks for your help.

Hi have various hotmail and live accounts already active in Thunderbird. Tonight, I tried to add a new hotmail account for my mom. The hotmail account is active and working well using the microsoft web browser.

I tried to add the new email to Thunderbird and in the first stage a green box with a checkmark appears " saying Configuration found in mozilla database.

IMAP box says: Incoming Imap SSL/TLS outlook.office365.com

Outgoing SMTP STARTTLS smtp-mail.outlook.com

username xxxxx.hotmail.com

I press done, and a yellow box appears saying "Unable to log in at server. Probably wrong configuration, username or password. Now I did notice on my other hotmail accounts in Thunderbird, the outgoing says: smtp.office365.com and NOT smtp-mail.outlook.com I tried making the new account exactly like my other 5 live/hotmail accounts. Outgoing> smtp.office365.com. And still no go. The new email addy won't connect.

So I thought, maybe it's a bad email or the way I created it. So I created a NEW hotmail email address and same thing. Followed all the steps and same yellow non connect error box appears. The setup in the picture is exactly like my other accounts - and they all work fine. Has anyone tried to add a hotmail addy recently? I never had these issues when I set up the other addresses 4 or 5 years ago. Thanks guys

I've tried setting up Thunderbird archiving according to the documentation to save archived messages locally, and in the same hierarchy they had when I archived them. That is, if I have:

INBOX

   Box1
   Box2

... etc. then archiving would create a parallel structure in Local Folders

However, this isn't working.

I select "Keep message archives in Other (Archives on Local Folders).

For "Archive Options" I select "A single folder", "Keep existing folder structure of archived messages" and "Recreate inbox folder".

However, when I archive something, Thunderbird just creates a folder "2026" (this year) and puts the message in there.

Why are my settings NOT working?

- Tim

昨日の夜を最後に、メールの受信・送信ができなくなりました。 アドレス関係なく、会社のパソコンすべてです。 また、当初は一台だけかと思い、その1台のサンダーバードソフト内で、よく使うアカウントを削除し再登録しようとしましたが、ログインできませんの繰り返しです。'bold text'

Thunderbird Version: 137.0 Problem: I have 2 e-mails in my inbox that I can not delete. I have read them and then I tried to delete them using the delete key, they would not delete. Now when I access Thunderbird, the message pane on the right side of the screen is blank; no message content. The from/to/subject lines above the content space do have content. I tried deleting them by deleting the global-messages-db in my profile folder; and having Thunderbird rebuilt the file. Did not help. What next steps should I take to delete these 2 e-mails?

Thanks.

Before I recently (& reluctantly) upgraded to TB 140.8.1esr, I used to be able to paste the following in the Error Console to get a URI for an email message (or template) that I wanted to access from my calendaring app (EccoPro -- yeah, I know, one of those "from my dying hands" things, but it has never been equaled much less surpassed, just choked in the cradle by MS Office).

var hdr = gFolderDisplay.selectedMessage; alert(hdr.folder.getUriForMsg(hdr));

I would highlight the message I wanted to use, hit Shft-Ctrl -J, and paste that in the console.

I would get a notice with something like this which I could copy

"mailbox-message://nobody@Local%20Folders/Templates#10"

I could then put a clickable link in my calendaring app to run

"C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -mail "mailbox-message://nobody@Local%20Folders/Templates#10"

That message would open. Then I could hit Ctrl-E to edit it, paste as needed, and send .

This worked very well. I did not come up with it. I struck gold with Google and just copied it. With something similar to AutoHotKey I was able to automate it.

Now those URI codes no longer launch at all, and I cannot get new ones because when I paste

var hdr = gFolderDisplay.selectedMessage; alert(hdr.folder.getUriForMsg(hdr));

into Error Console I get

Uncaught ReferenceError: gFolderDisplay is not defined
   <anonymous> debugger eval code:1
   getEvalResult resource://devtools/server/actors/webconsole/eval-with-debugger.js:306
   evalWithDebugger resource://devtools/server/actors/webconsole/eval-with-debugger.js:218
   evaluateJS resource://devtools/server/actors/webconsole.js:895
   evaluateJSAsync resource://devtools/server/actors/webconsole.js:788
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

If I had known what I was doing in the first place, I might be able to adapt to this version of Thunderbird. Something obviously changed in how the Error Console operates or something.

Does anyone know anything about what command could generate a message URI so I could open it from another app using the command line?

-Chris, the Reluctant Hoosier

How to avoid that the image uploaded in Signature is getting blurry in the Email message field? The uploaded image is super sharp in sizes 850 x 130px as png (same problem as jpg)