Thunderbird Community Forum

Have been using Juno Email Accounts for past 10 years with Thunderbird Email Client Program for downloading Emails off the cloud. It is now more difficult to make contact with Juno for Tech Support. To do Email one has to have an Email Address and Password ... THEN they need the Incoming Email Server with the Type of server ( POP, SMTP, IMAP ) . Long Story Short it is now Impossible to Install Mozilla Thunderbird onto Win10 Machines.

My Email Address is [edited] @Juno.com ... My Text Mail Address is [edited]

/edited email and phone# from public community support forum

I am not able to send an email. The send tab is hidden or missing. Tried restorying it but it did not work. Please HELP.

THANKS

[edited email from community support forum]

duplicate of /questions/1591698 thread

I have Juno Email Accounts ; What are the Settings ? ... Incoming, Ports, Outgoing, Ports

Mozilla Thunderbird Will Not Install on Win10 Machines ... The Auto Settings Algorithm has issues.

Email Address : [edited] @Juno.com - TextMail : [edited]

/edited email and phone# from public community support forum

SIMPLIFY THUNDERBIRD IT IS EXCESSIVLY COMPLEX. I CANNOT EVEN SEE HOW TO MOVE MESSAGES FROM THE INBOX TO THE RELEVANT FOLDER IN MY LIST. I PERSONALLY BELIEVE FIREFOX AND THUNDERBIRD ARE OVERCOMPLEX AND NEED SIMPLIFIED. SIMPLES. WHY CANT I COPY AND PASTE THE VERSION NUMBER. BLOODY ARESHOLES . AS I SAID IT IS BLOODY OVERCOMPLEX. AT THIS POINT I AM CONSIDERING GIVING UP ON WHAT IS CLEARLY AN OVERCOMPLEX PIECE OF SOFTWARE THAT REALLY DOESN'T LOOK GOOD EITHER AND THERE IS NO OFFICIAL SUPPORT SO WILL HAVE TO LOOK FOR AN ALTERNATIVE. COMPLETE WASTE OF SPACE TOO MANY COOKS SPOIL THE BROTH COMES TO MIND THIS IS WHAT WE HAVE HERE

Dear Sir or Madam,

I have lost all stored folders with my email correspondence from the Local Folders for an unknown reason (I restarted my computer, and they disappeared). I can find some of these emails using the search option, but I cannot see the path of their storage location. I have checked my Profile/Mail/Local Folders, but they are not there. Are they stored on the server? How can I recover these folders?

Thank you very much in advance,

Jasmina

I had issues two weeks ago with my emails being full. They added more space and one of my coworkers emails started to go into my Spam folder. Then today they showed up in my inbox and after I read them they disappeared completly. Right after that every email since he started with us last year disappeared off my inbox. I need customer support to call me to fix this. [edited phone# and email from public]

Thunderbird on 2 computers when mails are deleted on first computer it then lands in TRASH but it also deletes them on second computer where it does not land in TRASH.

I've been trying to find a way of synchronising Thunderbird data, principally addressbooks, messages and calendar data, between several PCs. I've tried to do this with a file synchronisation program called Allway Sync but it's become clear it's not just a case of copying changed data between the profiles of the different systems.

It seems the only way to do it is by exporting the profile data to a zip file then importing it to the other systems. That would be a rather clunky solution but I could live with it. However the size of the profile folder on my main workstation is now around 5GB so that doesn't appear to be possible.

I should be extremely grateful for any suggestions on how to accomplish the synchronisation if it is at all possible.

My main workstation is running Windows 7 Professional SP1. The others are running Windows 10 Home and Windows 10 Professional

I'm Using Thunderbird version 148.0.1 (32-bit) on Windows 10 Pro I currently have 2 email accounts in Thunderbird...a Gmail account and a private account linked to my own webpage account. Both these accounts are working very well and I encountered no problems when I originally set them up some time ago....... However.. I am trying to add an additional email account. a Live .co.uk account I enter my Full Name and email address "xxxx@live.co.uk" as requested... I enter my password for this account and in my "Your Login" details ( the characters "xxxx" before the @ in my email address) I then select "Continue"........... Response : "looking up configuration...." Then.... Authentication failed. Please check the username and password...Exchange auth error I know I have entered the correct username and password for this account... and the account works fine on my mobile phone email app. using the same username and password..... No matter how I try, I am unable to set up this existing Live mail account so that I can access it in Thunderbird...... along with my other email accounts in Thunderbird, which are working OK.... Any suggestions as to how to fix this annoying problem, would be really appreciated......... Thank you

This morning I realised I did not have a Unified Sent folder. There was a Sent folder in my list of folders in the Unified Folders section but there were no child folders and it was empty when I clicked on it. The Unified Folders for Inbox and Deleted were fine and I could click the arrow and select individual email accounts, it was only the Sent folder which was affected.

I tried numerous things, including clicking on each email account's Sent folder and clicking on 'Repair' and I think this iis what fixed it and now I have child folders in Sent and that seems to be working correctly... BUT now my Unified Inbox has disappeared!!! There is a folder called Inbox in the Unified Folders list but it is empty. If I right-click on it, there is no option to 'choose' any folders. I've tried clicking on each inbox and clicking repair (as this seemed to fix the sent folder issue), but it had no effect. I've renamed my virtualFolder.DAT to virtualFolder.old and I can see a new virtualFolder has been created, nothing has worked. Can anyone please help??

thunderbird will not delete messages in one of my 2 accounts. when i click delete they just keep re-appearing in my in box. I have deleted the TRASH.msf but issue persists: WHY? I also cannot move messages to another folder, but again, only in one of the two accounts that I have. This just started on 6/17, perhas a bad update? How do I fix this as my in box is filling quickly

I Shift/Deleted an email in my UNREAD search folder, & all emails in the folder disappeared, as well as the same unread emails in my Inbox. This happened twice in the last few months, with two different accounts (personal and business), both times on the UNREAD search folder. The emails are still in the profile - i opened the profile in Notepad and searched for them. I've given up on trying to get them back into the Inbox (spent several hours with aid from AI), but would like to continue to use Shift/Delete withut this happening. Thanks. Geoff

TB 68.9.0 (64-bit). I'm using this version because I'm used to it.

Scenario:

• I am viewing the message list, eg the inbox
• I click a message
• The message is highlighted in grey with a thin blue outline. However it does not have focus: for example when I hit delete on the keyboard nothing happens
• When I click the message again (after a delay, so it's not a double-click) the message is highlighted in blue and I can now delete it from the keyboard
• When I delete it, grey highlighting (but again not proper focus) moves to the next email. If I want to delete that from the keyboard, I have to click it to make it blue.

Desired behaviour (this always used to happen):

• I click a message once
• It's highlighted in blue
• When I hit delete on the keyboard, it is deleted and focus (blue highlighting) moves to the next message so I can delete that from the keyboard immediately.

I've tried rebuilding the folder, to no avail. The config mail.delete_matches_sort_order is set to false, which is what I want (emails viewed from newest to oldest; when I delete one I want focus to move to the next one down, i.e. the next oldest one). As I say, the desired behaviour always used to happen and I don't know what's changed.

Why won`t my emails come up, after 16 years of being with Mozilla thunderbird? Keeps saying server not found.

Don`t try to email me with response, as I can`t get them!!!!!

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

I save important emails to archives so I can easily find them. They're gone, and I didn't delete them. I appreciate any help you can offer. Thanks, Connie PS I don't know what Thunderbird Version means or how to find it. I couldn't send this request in without that area filled in, so I put in the first number. My computer is a Dell from 2009. I'm vintage also and not very computer savvy.

Hello, I have the latest version of Thunderbird. I have a problem for 2 weeks and every day I'm working to solve this problem. I have 17 accounts and Thunderbird shows me only 15 accounts. It hides 2 yahoo accounts. If I add other not yahoo account, there are no problems, I can add them. But if I add a yaoo account, Thunderbird doesn't show it/them on Unified folders. I see them only on All folders. Thanks for your help.