Thunderbird Community Forum

Hi,

On one of my accounts I have an enabled filter for incoming messages consisting of a Tag + Copy + Delete (see screenshot) When a new message arrives, the filter is executed TWICE (see screenshot of the log) , the copied message arrives TWICE at the destination (once tagged, once NOT tagged). In the deleted folder of the source there is only one message.

What might be gong on ? Why is the filter executed twice ?

PS : I also tried Tag + Move instead of Tag + Copy + Delete

Okay, so how to be simple. I kept getting a pop-up from Comcast about a latest promotion and it wouldn't go away. I spoke to Comcast about their ridiculous pop-up promotion, it was coming through my Thunderbird email client. That may be taken care of. But in the meantime I tried to delete my main Thunderbird account, I must have done so and now I can't get it back! I've tried everything! I was using an IMAP account, and for my incoming I had imap.comcast.net. For my outgoing I had stmp.comcast.net and the ports were 993 and 587 I believe. Please don't quote me on this. So when I try to create a new email account using the same information I keep getting an "Authorization Error" each and every time!

So....since and while writing this email, the Comcast pop-up continues to pop up, and I still cannot reset my email account. Talk about a frustration level at this point! I would like to keep my Thunderbird email account minus the stupid Comcast pop-up. I just don't know what to do. Please help from anyone who can!

Thanks,

Michael....

Thunderbird Only Provides My E-Mails of the past two or three Weeks on my mobile phone and on my Laptop. Die Older Mails kann online be accesssed on the Vodafone Webpage. How can I synchronise My Account?

I am trying to re-install THUNDERBIRD I have done this several times before but Google is causing problems When I reenter my Name email address and password Thunderbird finds the email but then it takes me to google and I have to click allow but then it takes me back to the email install and then tells me it cannot find the Email address with the settings

THE SAME SETTINGS IN FOUND 1 MINUTE EARLIER

I have 2 email addresses and it does the same with both so Thunderbird does not now work on a Computer that I have used Thunderbird for Years

I'm running Thunderbird 140.5.0esr (32-bit) on Windows 10 Pro Build 19045. After the last few updates the columns in the email listings are changing widths from what I've set them, this seems to happen after I close then reopen Thunderbird; which I'm having to do more often these days to resolve weird calendar malfunctions. For instance, the data column would appear so narrow that only the month/day show with "..." at the end, when I know I've looked at this yesterday with the full view of the date and time showing. I've reviewed my options and I've set them individually, set them globally and it makes no difference. Of course I've rebooted, etc. I have over a hundred local folders and they all change differently, of course some look the same but others don't. Most have the same column headings selected but it doesn't seem to matter. Some have the "Correspondents" column selected but many don't.

This is very irritating and I'd like to know why Thunderbird is doing this, and more importantly, how can I prevent this behavior in the future. Thanks,

Hi. Since the last 2 updates, my Bell sympatico email through T-bird cannot SEND anymore emails (No errors are given but the email never comes through). I can receive emails without issue and when I use another tool (like Outlook or go directly through my browser, the sympatico emails come through) I attached the settings for the SMTP in a screenshot if that could help.

Any idea how to fix this?

Tx, Robert Z.

I accidentally archived multiple messages today that I had deliberately kept in my inbox for attending to later. My archive folder is set to "All Mail" unfortunately. Can I sort the messages in All Mail by date archived? It will be a massive task for me to find them otherwise as the messages I want to retrieve are up to 2 years old

My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain below are treated as spam. This occurs with two different email addresses using the secondary domain.

Both domains are hosted with Bluehost. Exhaustive research has revealed the following:

• Settings in Thunderbird are exactly the same, e.g. ports, security, SSL/TLS, etc. for each domain.
• There is no subject line or content that could possibly be regarded as spam.
• MXToolbox indicates that the secondary domain is not on any blacklist.
• Extended support via Bluehost reveals that SPF, DKIM, and DMARC records are all correct.
• Email sent to a Gmail account using the CPanel (Roundcube) is not flagged as spam. Only emails sent via Thunderbird are flagged.
• Emails sent to a Gmail account from the secondary domain using my mobile phone, but still on the same network/IP address, are not flagged as spam.
• If I first send an email to one of the secondary domain emails FROM Gmail, then reply to it, the reply is not flagged as spam.

After many hours of head scratching (and later, head banging), I am pretty much at my wit's end with this problem. I'm an electronic engineer but this one is definitely out of my wheelhouse. Any help would most certainly be appreciated!

Thanks in advance, Don

I'm trying to re-establish my Thunderbird account after having to re-install Windows. I get to a screen titled "Account Hub" that asks me to add my e-mail address and password. I don't have or recall a password and the screen does not allow an option to recover a password or create a new one.

The summary says it - How do I make Thunderbird automatically close the 'original' message when I click Reply or Forward?

Outlook does this, and I find it odd that Thunderbird does not have a toggle for this. I find that I end up the day having to close out a dozen or so 'original' messages...

Please tell me there is a switch somewhere! :)

John

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the connection was refused". When trying to send a m,message I get "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.twc.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." No settings were changed and everything was fine when I put the computer to sleep. This happens on both a Win 7 and 11 machine Email is a Time Warner (now Spectrum) Road Runner account (twc.com). Spent an hour with Spectrum, and they say this is a third party (Thunderbird) issue. A friend has the same setup, and is having the same problems that started at the same time. Win 11 version 150.02 Win 7 115.18.0 (latest available for win 7)

Appreciate any help....

I'm getting "Thunderbird can't connect to the server" message, so I can't download messages. However, a message or two will finally download 1-2 hours later.

Same problem on 2 laptops, both running Windows 11. But I know my emails are coming in as I can view them via Spectrum webmail. So the problem isn't the Spectrum servers.

I've logged out and back into Thunderbird, and have re-booted my laptops. No luck. What to do?

Also, is there a place to report problems directly to Thunderbird?

Thanks for any help.

All of a sudden today I'm getting the message "could not connect to server mail.twc.com; the connection was refused." So, I'm unable to send/receive email. I called Spectrum and they said go to Spectrum.net. Yes, I was able to get my email that way, but that eliminates the ease of using Thunderbird. I've read all the messages about this issue, including changing various settings, but none have helped. Spectrum says nothing has changed on their end and it must be a Thunderbird issue. My current settings are: Incoming: Server Type: POP Mail Server Server Name: mail.twc.com Port: 110 User Name: [my email address] Connection security: None Authentication method: Password, transmitted insecurely

Any other suggestions?

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

Hello,

Everything working just fine last night. Wake up and Thunderbird will not retrieve emails.

Remembered this old message I got so I went through and deleted my second email address, didn't help.

https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo

Checked all settings compared to Yahoo, still won't download messages. I can even send a message with my current settings no problem, and it does login, just won't retrieve emails. Gives me a connection timeout.

Anyone have any ideas?

Thunderbird stopped working a week ago, and I've wasted HOURS trying to uninstall and reinstall the app in hopes of getting it to work. Best I can do is get it to run, accessing my gmail account, but I'm interrupted repeatedly by screens asking me to choose my gmail account, followed by a screen that asks me to click on a 'give access' button that appears nowhere on the screen. Such a shame that you folks and Google have collaborated in a way that makes a very nice app completely unusable. If you and Google can ever get the access issues resolved, pls advise via email and I make one last attempt to get the app to work: rws.pgh@gmail.com.

I have multiple email adresses for different purposes, but all of the incoming emails are sent to the Local Folders inbox, where I have separate folders to save emails for the each purpose. I am able to manually sort the folders in the order that I prefer, however each time I shut down Thunderbird and then restart it, the folders end up in seemingly different random order each time. Is there a way to ensure the manually sorted order of the folders does not change?

Hello,

I'm trying to create a calendar event with irregular recurrence. Not only is the starting time different, but also the duration. Since AFAIK this is not possible using the interface, I directly edited the .ics to this:

RDATE;VALUE=PERIOD:20260506T063000Z/20260506T130000Z,20260507T054500Z/20260507T110000Z

I then manually synced the calendar. The starting time is honored, the duration, however, is not. I found the entry in the .ics changed by Thunderbird to this:

RDATE:20260506T063000Z RDATE:20260507T054500Z

How can I get Thunderbird to honor the different durations?

Thanks