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upgrading issues from 91.13.1 to 102 on windows 10 home 64b 22H2

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does … (read more)

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Asked by idol.lif 3 days ago

Last reply by idol.lif 7 hours ago

Saved searches dead in TB 102.5.

I just upgraded from TB 91.something to 102.5. (No, I didn't install 102.0, I just upgraded in the usual in-app fashion.) (1) My saved-search folders are non-functional … (read more)

I just upgraded from TB 91.something to 102.5. (No, I didn't install 102.0, I just upgraded in the usual in-app fashion.)

(1) My saved-search folders are non-functional -- just blank lines. (2) Even the Saved Search item on the File>New menu is completely absent. So I also can't create new ones.

(Help! One of these functions as my "true" inbox for virtually all incoming email.)

FWIW: Windows 10 (latest rev) on MS Surface Pro.

Asked by jmacauslan 4 days ago

Last reply by jmacauslan 1 day ago

TB spell checker not working after update

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem. On editing/composing a reply all text is shown as r… (read more)

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem.

On editing/composing a reply all text is shown as red/UL (ie spell error). Reinstalling the English (Canadian) language pack and restarting TB restores it until the next update.

This occurs on 2 machine Win 10 22H2 version. TB currently 102.5.0 (64-bit).

Richard

Asked by Rich-J 2 days ago

Last reply by Rich-J 1 day ago

Tried to move emails, they are now 'removed'. How to recover?

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. H… (read more)

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. How the heck do I get them back? They aren't in trash, and I can't directly recover the messages from Yandex Mail. Some of those emails are important to me, so do be quick.

Asked by Alex Wu 1 day ago

POP3 accounts can no more connect to related server after each Thunderbird software update

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP… (read more)

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

Asked by c.capel 3 days ago

Last reply by c.capel 1 day ago

Messages not tagged after move

I just got a new computer and copied my Thunderbird profile from the old computer to replace the default profile created on the new computer. my tag show in the context m… (read more)

I just got a new computer and copied my Thunderbird profile from the old computer to replace the default profile created on the new computer. my tag show in the context menu, but none of my messages are tagged. how can I move the tagging information? where are they stored? Thanks.

Asked by campg2003 1 month ago

Last reply by campg2003 1 day ago

TB 102 Lost folders/filters on upgrade

When I upgraded from 101 to 102 on the first restart TB "Lost" several folders and some filters were disabled (referring to those folders.) The folders appeared in the fo… (read more)

When I upgraded from 101 to 102 on the first restart TB "Lost" several folders and some filters were disabled (referring to those folders.)

The folders appeared in the folder list on the next restart but mail for them was not filtered correctly and a msg "Folder not found" displayed (not exact text).

Restarting TB the folders were found but the filters not reactivated.

Richard

Asked by Rich-J 4 months ago

Last reply by Rich-J 2 days ago

Problems after forced update to version 102

Problems after Thunderbird to version 102 After updating Thunderbird to version 102: a) All my open emails have disappeared b) my favorite folders have disappeared (that'… (read more)

Problems after Thunderbird to version 102

After updating Thunderbird to version 102: a) All my open emails have disappeared b) my favorite folders have disappeared (that's easy to fix) c) there are new empty folders with strange names ("e78s4d3"). d) some filters no longer recognize folders

How can I recover bookmarks with open tabs?

By the way, I found that changing the setting:

Start> Settings> Time and language> Region and language> Administrative language settings> Administrative> Language for non-Unicode programs> Change the system locale.

to another language because Thunderbird crashes completely. The program cannot even find a folder with emails if the user has letters from alphabets other than English in his name. Just change the language, restart your computer and Thunderbird doesn't work.

(I didn't think Thunderbird was using the settings for non-Unicode programs)

Asked by radpopl 1 week ago

Last reply by radpopl 2 days ago

Emails cannot be retrieved

We have not been able to retrieve emails on an Earthlink account since Nov. 7, 2022. I've worked with Earthlink for two days and they say everything at their end is work… (read more)

We have not been able to retrieve emails on an Earthlink account since Nov. 7, 2022. I've worked with Earthlink for two days and they say everything at their end is working - contact Thunderbird. The procedure we have used successfully for about 20 years has been to access our MailWasherPro account, view the emails on their server, delete the "bad" ones, and then bring what's left into our Earthlink account on Thunderbird. Mailwasher also is working because I just went into it, cleaned out the junk from the last week, and tried to Get Messages on Thunderbird. It didn't work. The test messages the Earthlink technicians used came into Mailwasher so it's Thunderbird that appears to be the problem. I did not set up this system but it has worked for 20 years and we do not want to change it. So does anyone know why Thunderbird cannot Get Messages that it could retrieve a week ago???

Asked by jerfitzg 2 weeks ago

Last reply by jerfitzg 6 days ago

How to block Thunderbird updates?

Which server in the hosts file do I need to block so that Thunderbird no longer checks for updates and is unable to update itself? Recently, it updated itself to version … (read more)

Which server in the hosts file do I need to block so that Thunderbird no longer checks for updates and is unable to update itself? Recently, it updated itself to version 102, which of course caused a total failure of Thunderbird. After restoring the system, I want to avoid further trouble.

Asked by radpopl 1 week ago

Last reply by radpopl 6 days ago

Why did my Thunderbird update to version 102?

Why did my Thunderbird update to version 102? I knew from experience that version 102 was a big bummer. After rescuing Thunderbird from a backup, I always refused to upgr… (read more)

Why did my Thunderbird update to version 102? I knew from experience that version 102 was a big bummer. After rescuing Thunderbird from a backup, I always refused to upgrade, and today it updated itself to a new version. How is that possible if I didn't give my consent? How to bypass this in the future. Of course, once again it has been confirmed that version 102 is a big bummer -- I lost account passwords, filters stopped working, folders marked as favorites disappeared, some folders have some strange names. Why are you forcing people like this?

Asked by radpopl 1 week ago

Last reply by radpopl 6 days ago

Thunderbird updated, I can't find my old email messages or accounts

I have an old laptop I rarely use (Windows 10 Home), but I hang on to it because of all the old files, pictures, email messages, and the like. Today I was looking for an … (read more)

I have an old laptop I rarely use (Windows 10 Home), but I hang on to it because of all the old files, pictures, email messages, and the like.

Today I was looking for an old email message, so I fired up the old computer for the first time in months, and Thunderbird began to update. It took quite a while (slow computer). When it finished, Thunderbird v 91.13 was prompting me to set up an email address. It was as if I was using Thunderbird for the first time. None of my old accounts, messages, or folders were anywhere to be found that I can see.

All I want is to be able to access the thousands of email messages and the dozens of folders that contained them when I used the previous version of Thunderbird.

What do I need to do to be looking at those folders, scrolling through the old email messages? I would be very grateful for any help.

Thank you very much.

Asked by bhamjones 1 week ago

Last reply by bhamjones 6 days ago