Thunderbird Community Forum

Hi. I am trying to set up thunderbird on a new travel computer using gmail accounts. I enter the username and password and press done and it brings me to a screen saying thunderbird wants to access your google account, telling me to press allow. But there is no allow button to push (see screen info below). I have changed my accessibility settings to see the full screen but there is still nothing. I can't do this without an allow button. Help!

Mozilla Thunderbird Email wants to access your Google Account undefined <redacted>@gmail.com This will allow Mozilla Thunderbird Email to: More info Read, compose, send, and permanently delete all your email from Gmail Click for more information More info See, edit, download, and permanently delete your contacts Click for more information More info See, edit, share, and permanently delete all the calendars you can access using Google Calendar Click for more information By clicking Allow, you allow this app and Google to use your information in accordance with their respective privacy policies. You can change this and other Account Permissions at any time.

Receiving this error a couple times a day when using Thunderbird: "The folder 'Inbox' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I can delete some emails but for the most part, everything in the Inbox cannot be deleted. I have looked at other forums but I haven't found a concrete set of steps to get this error fixed. I am not very familiar with the inner workings of Thunderbird, so more details on how exactly to get this fixed if possible would be appreciated.

I am trying to set up both firefox and thunderbird on a new very small (12 inch screen) for travel and with a windows custom magnification of 110 for disabilities. The finish set up screen in firefox and the give thunderbird access to your google accounts screen in thunderbird do not appear to be showing the whole screen with no way to get to the bottom to click the critical allow or continue buttons. Those buttons appear to not exist. I am having the same problem trying to sign out of machines replaced several years ago - I can click which ones I want to sign out but it brings up a screen asking why with no continue button so I am stuck. Help!

Recently, the Thunderbird email product quit working propertly. It requires me to log into the account each time I wish to open an email. This has been happening for the last week to 10 days. I have to reenter my password each time. Example, I open an email after logging in for the whatever many times it has been during the day, and I need to answer the email but need to get some information first. I go get the information and the email program requies me to log in again, even if it has been just a few minutes. This has not happened in the past. I have been using Thunderbird for a very long time, many many years and never had this happen before. I loaded the program on my laptop that I use when I travel or am not at home. Same thing happens with it.

This is highly frustrating and time wasting to have to do that. There is nothing I have found that shows me how to address this. My phone has a different email program and that does not happen when using the phone. And like I said, I have been using this email program for a very long time and have not experienced this in the past.

Is there access to a user's manual or some quick guide to help me with this? I am not a tech newby, but I'm not an IT professional either, which was why I choose using Thunderbird many years ago. It seemed user friendly at that time.

Thank you kindly for your help. Ken

I deleted some emails that I would like to recover. They went to Trash, and I deleted them from there. Is there a way to recover these accidentally deleted emails ?

After a major disk failure I had to import a profile from backup. So I now have my default (live) profile and the old (imported) profile. I moved the old messages into the default (live) profile. My live Inbox now has 8000 unread messages. After I mark these as Read no messages are displayed under any folder.

Using https://support.mozilla.org/bm/questions/1281467 to reset everything the I can see things again but as expected I still have 8000 unread messages.

Including other folders I have over 15K of Unread message after resert

Any ideas how to fix ?

Cheers

Cannot send messages. I get a

 "Login to account "orange" failed
 Login to server smtp.orange.fr with user name cinesiegler@wanadoo.fr failed

I am attempting to transfer my Thunderbird Profile from and old computer (call it "SOURCE") to a new computer ("TARGET"). I have tried everything prescribed in the documentation. It fails every time.

[1] I tried importing the ".Thunderbird\Profiles\xyz.default: folder from SOURCE to TARGET (Tools -> Import). It starts the import, but soon aborts with the incomprehensible message:

1747152229330 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIWebProgress.addProgressListener] <anonymous> chrome://messenger/content/aboutMessage.js:119 aboutMessage.js:119 1747152289419 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: e4a0732e-f511-4cb6-ba38-be42dbd2b48f, overwrite: false Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo] _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659 _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588 _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248 2 ThunderbirdProfileImporter.jsm:659

I have tried importing over a network, and also after copying the whole Profile from SOURCE to TARGET first, in an intermediate work area.

[2] I can't Zip my Profile, it's 16GB.

[3] I tried manually copying the profile directly from SOURCE to TARGET's "C:\Users\myLoginID\AppData\Roaming\Thunderbird\Profiles\". When I start Thunderbird, it only shows the first few email folders, the rest are missing.

I have used this procedure successfully many years ago between two other computers.

I am desperate, I put my trust in Thunderbird, and now I cannot move forward, my business is in jeopardy. My old computer has started failing, it's on its last legs, and could soon become unusable.

I contribute to Thunderbird every year, and am a strong supporter.

Good morning, TB is not doing good at all. Lots of problems with messages being erased, folders not opening.

I have a sent.sdb folder in my TB mail profile which does not show up when I open TB. This is extremely annoying. What should I do? Thanks.