Thunderbird Community Forum

I apologize for the unhelpful summary line, but I am totally new to Thunderbird and the Unified Inbox is acting so strangely that I don't have any simple way to describe it.

Many (but not all) of the emails are displayed twice in the list of messages.

When I delete a message that isn't doubled, the message disappears from the inbox (as it should).

But when I delete one of the doubled messages ONE disappears as it should and on the other Thunderbird clears the From and Subject fields and changes the date to 12/31/1969, 19:00 -- the changed entry stays in the list and the body of the email is still shown in the lower pane. The only way I can get rid of the message is by selecting another folder (ANY other folder) then when I return to the Unified Inbox the deleted messages will be gone from the list.

I can't believe that this is how Thunderbird is supposed to work, so I assume I have something configured incorrectly (although nearly everything is still at the defaults that the installation gave me).

Hello, I apologize, I am uncertain if this is the appropriate place to post this topic. I am having significant difficulty with the forum system when we require assistance.

I have been using Thunderbird for over a year now, and I have wanted to stop using it since the first month of use. Several times a month, I am unable to send messages even though I haven't made any changes. The message keeps popping up: “The message failed to send. The message could not be sent because the connection to the outgoing server (SMTP) ”server name" failed. The server may be unavailable or refusing SMTP connections. Please check that your outgoing server (SMTP) settings are correct and try again."

This is supposed to be my work email. I understand that ThunderBird is a volunteer platform. And that you do what you can, but I can't afford to be stuck like this for a “yes” or a “no.” You were highly recommended to me by my website host, and I regret it. I am no longer in contact with that person, so I can no longer get the assistance I needed several times a month to get the mailbox up and running again. However, I continue to receive mail at that address.

Is there a way to automatically transfer emails from ThunderBird to Proton Mail? If so, how do I do that, please?

Thank you.

I have lost the send, attach buttons on my new emails? not sure what I touched.

I can recieve emails and reply but when I want to write a new email I am not able to send it as the button to send is gone.

also the New Message button is gone.

Error msg:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) outbound failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Attached screen shot.

Incoming messages are interspersed with old messages without any order. I tried to corrrect this by pressing "date" in the installation column to the right, but that does not help.

In my effort to solve a different issue, I have made things somewhat worse.... I do not see the option to display listing of unread/all messages. I do not see a Settings tab in the menu bar.

Please help. TNX.

_____________________________________________ desktop win11 pro Thunderbird 148.0 (64-bit)

I have Thunderbird 148.0 with windows 11. I have 5 email accounts. How do I turn off those unwanted and unneeded notifications of email messages. There are TONS of them and they are very irritating and serve no useful purpose that I can see.

HI, Thunderbird for Mac no longer allows me to see emails more than 4 months old. I have an AOL account and when I use the (lousy) AOL app I can see email going back at least a decade, so I know they are there.

This changed with a recent TBird update. I have checked online support, studied the different settings, and cannot find out how to set TBird to let me access all my email.

Can someone help me with this?

Thank you, James

Hi,

I have been trying to investigate why, in my Yahoo email logs I am getting logins from Virtual Gecko.

Until I started investigating this I had never heard of Virtual Gecko. I certainly have never installed it. The logins are coming from the same device as my web browser login to Yahoo, so it is something on my device, at least it is according to their logs.

The only software on my machine that logs into Yahoo is Thunderbird. And their logs have never shown those logins; but I do get emails about them. Is there any chance Yahoo! is mistaking Thunderbird for Virtual Gecko?

I tried closing Thunderbird and signing out the Virtual Gecko the connection from within Yahoo! and then signing into Thunderbird. That tests seems to indicate be causing an event in the currently logged in devices on Yahoo. At least not immediately.

Not that appears to be your problem but do you have any clues as to what is going on?

I will raise this with Yahoo! and if it follows my previous experience of their support, they will charge me for the privilege of not solving my problem.

I tried to transfer Thunderbird file from old computer to new computer but get "Profile cannot be loaded. It may be missing or inaccessable." when I start Thunderbird. The old TB file works on old computer and I am pretty sure I copied it and pasted it into the new location in place of the current Thunderbird file.

I've lost my password, but I believe I have retrieved it from the Profile. The entry reads: "encryptedPassword":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECOabVSCGHBLGBBiqEqUXu8w7N4eAi09k0ZOIVAcs0chiziM=". Please would you indicate how to decrypt. Promptly upon resolution, I shall obviously change the password using the regular Thunderbird method.

For over a year now, I have had to resort to the Orange.fr e-mail client, which is much less satisfactory. I have used a Demo version of "Passware kit" to seek to retrieve the elusive password, and have received no satisfactory answer from it. I am not prepared to pour good money after bad.

A software solution is only as good as the support the publisher provides for it. Please answer soon.

I emphasise that, as a regular contributor of funds in the past, my continued funding of Mozilla Firefox and Thunderbird depends on your answering with a satisfactory, workable solution to my long-standing plight, contingent upon decryption of the password above.

Adam Warren FRSA [edited from public community support forum] @orange.fr

Hi there.

For some reason, 3 of 4 accounts I use no longer open on the accounts list. I cannot expand them, I cannot "Get Messages" for them, there's no reaction whatsoever, as in no message in status bar (which works fine, as confirmed with that 1/4 account that still works).

I checked for subscribed folders and all of them are. I even was able to add a new folder, which does get added via IMAP. This is, therefore, not a connectivity issue.

I also checked the Developer Console and Activity Tasks, absolutely nothing shows there.

I removed global-messages-db.sqlite, folderTree.sjon, the .msf files. I checked in Troubleshoot mode. Nothing helps.

This looks like some nasty bug and I am happy to help debugging this further, if you point me in the right direction.

I got a new account on my german provider 1&1 and used the right servers the company recommends on its Website (same servers as the previous account). For some reason it is not possible for me to send any Emails but to receive them. On my Iphone I neither receive nor send messages because the server isn‘t working as well. I tried several different accountnames…. I hope you can help me. Thank you!

(PS: first image from Iphone, second image Thunderbird on Macbook)

Thunderbird: Suddenly links in emails are behaving very strangely. Whenever I click on a link, the Inbox window is selected and the link is essentially ignored.

Here is an example: At this site

   do-not-reply@stackoverflow.email

when I click on "Special partition of the set $[n]$" the Inbox window comes up. Copying the link, I find it is this:

   https://sg-links.stackoverflow.email/ls/click?upn=u001.
   OPqImZUVClavrirop4vrL7ZIbR0SrdVPtNEAYlGR3VmeeoYNTs2YYZpJH3BMBXZ
   ypFqhwcCL0W4gGDFAApiH3-2BR016USOPYaLANdPKZjlW0-3DmLFi_2PDPOmwor-
   2B6V31hnv8BUMaRG7aWcOmoOP-2F643cEijic3j9TA5gCHyppxjQ9TBY4lsrML67
   biQlFPRhSQCFZ86ah0lQI9n7U5ZVkveDE2052QW-2FwO-2FJ4UcIm81qFMYmU4O9
   ShqKKGy36kM1z-2B0fnN11b-2FmCJIGaFm3B3hOcHelGa2JqxXxo-2F8aMi-2Fab
   n3xpHjNGJDJPOuqQnbUcmzFgjFJLgUlRBoqqXrtNOiG-2BPf6zckqkur9C-2F6-2
   BPScg-2FqxGd62MyveIhjj3E5eymt0AYJwns5QMh0aB7x3ffsUN3-2BKtcGiHEoT
   Isj3JEhymMdbub5Toszk1Y7XWWv8ZpJnhplevIVkQK0wcXBECWPTCeRLfomlTrRy
   Vffv1ElwvyqjmrUdrboHKtWj6uN5LLWErraNc2hr1FSAD1-2BP4p9X2YFH8frIa6
   sfYVg3S-2Fv8soK9qvkx6wfObpB1s-2BGXqPxng1zj5yYUDyibE-2B32qXO1nRXA-
   2FjIL4U2JeijYg8lA7Et8QZWT

This is over 700 characters long, which seems a bit strange.

Any info on fixing this will be greatly appreciated.

Roger House