Thunderbird Community Forum

I had a computer running Windows 10 and Thunderbird. I was able to recover the Thunderbird folder as the computer crashed. I noticed 2 folders under profiles. One is default and the other one default-release. Both of them have data. I got a new computer running latest revision of Windows 11 and after installing Thunderbird and NO setting any account I checked the Thunderbird folder and found 2 folders under Profiles One is default but has only one file and the other one is default-release having a bunch of different folders (data). Now following thunderbird help video to transfer data to a new computer I am presented with a question Do you want to merge the backup Thunderbird folder with the new one and have no other option? If I answer yes I will not have any previous data and if I answer no I am wondering I will ended up with 4 folders under Thunderbird folder and unpredictable output opening Thunderbird. Can you please help me guiding me how to get the original structure as I had in my original computer running Windows 10. Thanks

Trying to backup thunderbird address books. Online help says to select the address book, go to tools, then export and select file type. Instructions say should see file format options like csv but the only option showing on mine is zip with no other options. I can backup the entire profile, and have done so, but how bo I backup the address book?

Hi, I downloaded my S21+ contacts .vcf file onto my laptop. I used that file to import to T. I noticed in the file that there were kb listed and that the cloud sync sign was on. Should I wait to import the file? Or is there something else I can do? Thank you! Paul

In the last two weeks I have been collecting reminders that can't be dismissed and today I got a new one that is for next Sunday.

They are all birthday reminders, some from contacts, and some from entries straight into the calendar in Thunderbird. All of them are in the calendar in Google tied to my email address and when I check their details, it says they are created by an "Unknown Organizer."

I've tried to delete them in Thunderbird and in Google Contacts via the web -- they won't go away.

Thoughts? I've been using this for years and this is a new problem.

I am on Windows 10, everything is updated to the latest including Thunderbird.

I have 4 email accounts setup in Thunderbird. When I turn my laptop on and open the program all the email accounts automatically expand(open to show their folders). I then have scroll up thru all the accounts and folders to get back to the top account. If I don't shut down or reboot they will stay closed or go back to what state they were in when last closed. If I reboot or turn on pc again they all expand.

I shut down and boot many times a day when moving around the office or on calls. So it kinda annoys me and slows me down. I cant seem to find a setting that fixes this if it is even possible. I want them to stay closed till I open them.

Recently, my SENT file has not been keeping the email I send. Has anyone else had this problem? Can anyone suggest how or why this has started happening?

I count on being able to look and see that I have sent or replied.

Thanks for any help, Jerry

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

Sometimes while I am in an other program, there pops up at the right side a message from Thunderbird that there has come an email. I don't want that but there is no way I can control this.

Hi,

My local folder is on my Unraid sever. I have full access to the sever, In thunderbird I can see all my mails in "local Folder" I can transfer mail in the local folder and move them around, create new subfolders. But I cannot open any mail. I tried to change the directory of the local folder to a different source and back to my server. Nothing.... I can see every thing, move things around, but I just can't open any mail??? It's not a server access problem, because I wouldn't be able to move files in or out of the "local Folder" repertoire.

Any Ideas, J-P

I am a club secretary and have sent emails to mulitple recipients as BCC on a regular basis. Today this stopped working. I am using Thunderbird Version 128.11.1esr. I updated to this about a week ago. I have not recently updated Windows.

The error message says sending the email failed: the subject matter, the attachments or a link may contain spam or phishing or malware.

but if I send exactly the same email to one email, to an unblinded address it is sent without problem.

I updated Windows today to no effect.

I need to find appointments in my Calendar...however, when I open the "Find", it only allows messages and contact searches. Is there another way to search the Calendar?

Thank you, Nancy