Firefox for Android Support Forum

Hi,

Since I've installed the latest Samsung OneUI6/Android 14, Firefox keeps crashing randomly. There was a firefox update after (120.1.0, build #2015989146), but same behavior. When opening accessing a new url (either new tab or existing tab). No message displayed, simply closes. Everything is up to date, non rooted galaxy S23 ultra with Android 14/OneUI 6. Already cleared firefox app cache, uninstalled and reinstalled (this worked for a few hours, but it's back to same behavior).

Any ideas?

P

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

On Firefox 120.0.1 when I clic a whatsapp link, for example https://wa.me/########## where # is the number, it opens the webpage and has the message Whatsapp is not installed. Opening the same link with Desktop Site enabled, works fine. The behavior is the same using api.whatsapp.com/send?phone=##########

Open links on app setting is enabled to always and other app links are working ok.

I'm using Whatsapp Business app on Android 13 Xiaomi Miui 14 Phone

On Chrome for Android and Edge for Android it works ok

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few days on the last two Firefox builds. It seems that it's not respecting the "Restricted" battery usage in Android (or Android is not restricting it, I have no idea), but you can see today's battery usage linked here: https://photos.app.goo.gl/pMByjqq6Q5GigcQu8

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried with no battery restrictions but didn't solve the problem

Hello,

Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that pretty much it takes 30-min to 1 hour for the phone to restart or the battery to drain.

Reverting to 119.1.1 solves the problem immediately.

My guess would be that maybe the search bar or the suggestion related code introduced something weird, as I do have a lot of bookmarks. Nevertheless, it's definitely a new issue (been using Firefox mobile since first day around 2010) and introduced in 120.0.

Since the phone is hard freezing, I can't even connect in ADB and try to see any message hinting at what's wrong. If there's a crash trace maybe some info could be dug there.

Thanks in advance for the help!

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

I use an app called "ConnectLife" to control my Hisense appliance. I use my Google account to login to the account. The account is also connected to Google Home (GH).

Every so often, I have to reconnect the two via GH. This opens the login page for the account inside the GH app, internally using the default browser.

When that is Firefox, choosing to login with my Google account, I'll either get the return of what looks like the actual code of a JSON file, or a close link that does nothing when tapped. Only thing I can do is cancel the attempt by pressing the back button on my phone in both cases, thus the token is not returned to the GH app.

This works flawlessly in Google Chrome, so the only way for me to connect these two is to change my default browser to Google Chrome, reboot the phone, then reconnect them using the GH app. After that, I can change my default browser back to Firefox, reboot my phone, and go about my business until I need to do it again.

I'll do my best to answer any questions you may have. Thanks in advance!

I have a problem with the app. I use it for a good amount of time and then the next day all of my newly open tabs disappeared. Also the tabs I have left is not updated to the latest page. For example was reading a comic Chapter 17 then next day back to Chapter 10

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Whenever I have Firefox for Android set as the default browser, the app causes lots of battery drain for no reason. I have not found any reason for this or any way to stop this, other than to not set FF as the default browser. Does anyone have any insight into this problem? This has been going on for many months now, on different devices. My current device is the Pixel 8 Pro. The screenshot shows exactly what I mean and the majority of this battery drain happened overnight when the phone was not being used.

Sometimes, when playing a video on a video uploader site such as YouTube, Naver Blog, Bilibili, Vimeo, or Dailymotion in Firefox for Android, there is an issue where the top bar and navigation buttons are not hidden when the player is switched to full screen.