Firefox Community Forum

Hello everyone,

I'm looking for ways to troubleshoot streaming video issues in Firefox. Sometimes video playback can be affected by browser settings, the internet connection, or device performance.

What steps should I follow to identify the cause and improve playback?

I also came across Selvydia while researching IPTV and streaming services. Would browser troubleshooting differ depending on the streaming platform being used?

Thank you for any practical suggestions.

Hi Mozilla team & community,

I am facing a persistent video playback issue specifically in Firefox (latest build on Windows 11), while the exact same stream plays flawlessly on Google Chrome and VLC media player.

When attempting to stream high-definition HLS live content from my media portal site (https://bidarn.com), the video stalls and buffers every 10–15 seconds. Upon inspecting the Firefox Web Developer Console (Network tab), I notice frequent `NS_ERROR_NET_TIMEOUT` errors during the loading of .ts media chunks, along with occasional CORS flags during concurrent HTTP requests.

I have already completed the following standard troubleshooting steps: 1. Disabled Enhanced Tracking Protection for the domain. 2. Started Firefox in Troubleshoot Mode (Safe Mode) with all extensions turned off. 3. Cleared all cookies, site data, and browser cache. 4. Tested with hardware acceleration toggled ON/OFF.

Unfortunately, the segment fetching latency remains high in Firefox.

Are there specific parameters in `about:config` (such as adjusting `network.http.max-persistent-connections-per-server` or expanding `media.cache_size`) that can optimize how Firefox handles parallel HLS segment fetching?

Any technical guidance or network config recommendations would be greatly appreciated.

Title. 156.0 had NVIDIA Video Super Resolution working just fine. 156.0.1 has broken it on my setup. Nothing I have done has brought it back - toggling settings, clearing caches, forcing it on in about:config, etc. The plugin seems to be broken.

Was working just fine for over a year prior.

Latest Stable Firefox 156.0.1 RTX 5080 Driver 596.49 (May '26)

Does not show as working in the Control Panel, and is clearly not working on any video site. YouTube, the BBC, and Twitch were the ones most tested.

Please consider a fix. Thank you.

Playback occasionally lags really hard for 1-2 seconds anytime I watch a video. This goes for all websites, not just youtube. It seems disconnected from buffering as it will happen even when the video is totally loaded. It doesn't lag out any other tabs, and switching to a different tab and back always fixes it (for that moment). I've already tried disabling hardware acceleration and webgl, but nothing changed. It happens about once every minute no matter what. I have a high-end pc, so that shouldn't be the problem. (or maybe it is, and firefox isn't optimized for some bit of hardware that I have) Thank you ^_^

Здравствуйте!

Столкнулся с проблемой при просмотре видео на YouTube в Firefox на Windows 11.

При переходе видео в полноэкранный режим панель задач Windows не скрывается и остаётся видимой поверх/под окном браузера. В других браузерах, например Google Chrome, такой проблемы нет.

Единственный способ временно решить проблему — нажать F11 и перевести сам Firefox в полноэкранный режим, однако это неудобно, поскольку я часто переключаюсь между вкладками и сворачиваю/разворачиваю браузер.

Проблема возникает именно при использовании стандартного полноэкранного режима YouTube.

Я могу предоставить все необходимые диагностические данные: сведения о системе, версии Firefox, настройки `about:config`, логи, скриншоты или любую другую информацию, которая может помочь определить причину.

Подскажите, пожалуйста, как можно диагностировать и исправить эту проблему?

Спасибо!

I checked the parameters:

full-screen-api.ignore-widgets = false browser.fullscreen.autohide = true

I restarted File Explorer, the browser, and the PC; the problem only occurs in Firefox. At the same time, if I press F11 in advance, then when I press F again or open a full‑screen video with the mouse, the taskbar no longer interferes. I tried running the video in incognito mode, but the problem persists.

Hello, I am currently using windows 11 with firefox 149.0. Regardless of what website I use (youtube. steam etc), the browser struggles to establish consistent connection to my bluetooth earbuds. It connects for one moment, but then soon the volume goes out and eventually it disconnects. Though it would reconnect soon, the cycle just keeps ongoing. I have experimented with other apps and browsers, as well as multiple bluetooth earbuds of other brands to be sure that it is a firefox issue. I have checked the volume mixer menu to ensure that there is nothing wrong. I have also made sure that my drivers are all up to date with no issue. But the issue still persists.

Title pretty much says it all. got the new update and now every time i watch a video on Disney +, the pause menu will fade then the video goes super dark. it was working fine yesterday

When i go to fullscreen from default view on YouTube, the screen becomes grey but the video is still playing and the audio is working fine. However, i can go to fullscreen just fine if im in cinema mode. How do i fix this?

Since one of the most recent updates, I've been having the following problem:

A video from YouTube or Twitch is playing in full-screen mode in Window 1.

When I open another window and switch back and forth between the two windows, the second window doesn't fill the entire screen, and instead of the Windows taskbar, part of the video from Window 1 is displayed at the bottom. Is there a way to change this back?

Translated with DeepL.com (free version)

Постоянное отображение панели задач (до тех пор, пока не нажму на иконку браузера на панели дважды. Повторяется с каждым заходом в режим "на весь экран" ), при просмотре видео, в браузере, в формате "на весь экран" с версии 156.0. в других браузерах подобной проблемы нет, только в Firefox. Прикладываю скрин визуального отображения проблемы. С настройками самой панели задач проблем нет, перепроверял.

This happened when I dl latest version of FF. Short Instagram videos presented as part of a story on yahoo.com website are not loading. I do not have Enhanced Tracking and never had this problem until installed newest version

Whenever I try to play any video, it plays for a milisecond and then stops. Once I click to start again, same thing happens, I cannot watch videos like this.

I tried clearing cache, disabling extensions, disabling DNS resolver and the hardware thingy, also checking for Firefox updates, but nothing seems to help. I switched to firefox to escape ai, but I cannot get work done properly here, please help and suggest what more I can try to fix it.

Speakers are not muted. When I play a youtube video in Firefox I don't hear anything but if I play the same video in Chrome it works fine. I really prefer Firefox but I occasionally need to use my browser for Teams meetings and the audio doesn't work.

Hey. Something happen after the last update of the browser. I can se videos online but not hear any sound . I have tried with other browser then i have sound but in firefox i dont have sound . Is this fixable  ???? Kindest gregards Tom

When using Firefox to access Netflix the video is distorted/greyed out in HDR mode, but displays properly using Microsoft Edge. None of my other streaming services experience this issue. How do I get Firefox to properly display Netflix in HDR mode?

Netflix customer service sent me here.