Showing questions tagged: Show all questions

Audio streaming suddenly stopped from this source only - can someone please see if it works?

I've using FF since the beginning. I use it for 99.999% of my browsing. Very recently the audio streaming from a particular site stopped working while all others seem t… (read more)

I've using FF since the beginning. I use it for 99.999% of my browsing. Very recently the audio streaming from a particular site stopped working while all others seem to work. Other browsers appear to play this site just fine. If someone is aware of why this particular site had stopped working or better yet know of a setting I can change to resume function that would be greatly appreciated. The subject site is http://wplr.tunegenie.com/# then try to click on the play button (right arrow). I've searched and searched, tried and tried to no avail. The site owners only advise to use another browser but FF is my favorite and I am able to do literally everything else with it. Suggestions/ideas greatly appreciated. Thanks

Asked by R.Mariotti 6 hours ago

Last reply by Dropa 3 hours ago

broken website page

I tried to load the check in page on Allegiant Air and it was blank. Every other page loaded. I went to Edge and the page loaded fine. After checking in using Edge I went… (read more)

I tried to load the check in page on Allegiant Air and it was blank. Every other page loaded. I went to Edge and the page loaded fine. After checking in using Edge I went back to Firefox and tried to view my boarding pass, blank page also. Cookie setting? Probably not but how do I change my cookie selection for a page?

Asked by Bruce 1 day ago

Last reply by cor-el 1 day ago

forecast.weather.gov

Over last several weeks have gotten below when try to go to Forecast.Weather.gov site. Site works on Chrome. Disabled protection and allow pop-ups but still get. Firef… (read more)

Over last several weeks have gotten below when try to go to Forecast.Weather.gov site. Site works on Chrome. Disabled protection and allow pop-ups but still get. Firefox 103.0.1 64 bit on Win10 Pro 21H1.

Access Denied You don't have permission to access "http://forecast.weather.gov/MapClick.php?" on this server. Reference #18.640c3017.1660144556.1adb14d4

Asked by ken171 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Unable to access two sites: Fedex login and Energynet.com

When ever I try access FedEx login and Energynet.com, Firefox does not respond. Multiple tries produce same result. Using Chrome or Edge, I can access these sites, first … (read more)

When ever I try access FedEx login and Energynet.com, Firefox does not respond. Multiple tries produce same result.

Using Chrome or Edge, I can access these sites, first try, every time.

I would be grateful for a fix within the ability of a low tech user.

Thanks.

Tom

Asked by GTGIII 6 days ago

Last reply by cor-el 5 days ago

Can't Establish Secure Connections to Common Web Sites

I've been using Firefox as my preferred browser for almost as long as it has been available. And I keep it right up to date. Right now, it's having problems establishing… (read more)

I've been using Firefox as my preferred browser for almost as long as it has been available. And I keep it right up to date.

Right now, it's having problems establishing secure connections to very common web sites like https://Google.ca, and https://www.theguardian.com/uk. The former seems to work intermittently, and Google.com always seems to work. Web sites for some major international retailers like Home Depot were also nonfunctional a few weeks ago, but seem to be more consistent now.

Microsoft Edge has no problems displaying any of these web sites on the same computer. And I've been using it more and more recently. This is annoying since I have all of my bookmarks in Firefox.

I have gone through all of the Firefox settings looking for adjustments which might help, but none of the ones I tested made any difference.

I really hope you can help because this problem is costing me a lot of extra time. If I'm forced to switch to another browser, it's unlikely that I'll ever come back to Firefox.

Gordon Latos Calgary, Alberta

Asked by gdl1 1 week ago

Last reply by cor-el 6 days ago

can't view videos on teachable

I cannot view videos on Teachable anymore. I used to be able to on Firefox. I have updated to the most recent version. I don't know why this is happening, and I use Firef… (read more)

I cannot view videos on Teachable anymore. I used to be able to on Firefox. I have updated to the most recent version. I don't know why this is happening, and I use Firefox as my default browser so I would really like to be able to continue using it when I want to access courses on Teachable. The videos load for me on Chrome, so I know it has to be something with the browser.

Asked by pacisquodiligo 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Some videos do not function, nothing I try will work.

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading… (read more)

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading. Thumbnails always load, there is no way for me to know if a video will work or not without trying to play it.

They work when I use a different browser, and Youtube is fully functional, so it can't be an issue with my laptop. The other person in the house who uses Firefox is able to play the same videos without issue.

I've searched for solutions and exhausted the possibilities in dozens of articles and support sites saying the same things over and over again. I'm at my wit's end.

I've tried: -disabling hardware acceleration -audio and video permissions -clearing cache and cookies -disabling enhanced tracking protection -switching off adblocker -running it in troubleshooting mode -refreshing Firefox

None of these did anything. Can anybody give me even a scrap of an idea as to what I can do?

Asked by desperateforanswers 1 week ago

Last reply by cor-el 1 week ago

My website does not load properly on Mozilla Browser.

Hi, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes … (read more)

Hi, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes are shown immediately. Also the website few sections does not load well on this browser. I want to the website to load properly on every browser, as Mozilla has a good number of users too. here is my Salers website link so if you can check if there is a problem there. Or is there any problem at my end.

Asked by branding1 1 week ago

Last reply by cor-el 1 week ago

Icons on Element.io aren't solid colors on Firefox

I use element.io for chatting with friends. If users don't add a picture for their profile, they default to a colored circle with a letter in the middle. In Firefox, the … (read more)

I use element.io for chatting with friends. If users don't add a picture for their profile, they default to a colored circle with a letter in the middle. In Firefox, the circles aren't solid, but are stripped with different colors. Please see attached image.

Asked by jeff.brown78 1 week ago

Last reply by Paul 1 week ago

After a short time scrolling on Facebook, screen will jump up or down my newsfeed

While scrolling down my newsfeed on Facebook, the screen will start jumping up and down along my feed. It works fine for a few minutes, but after that, it becomes unrelia… (read more)

While scrolling down my newsfeed on Facebook, the screen will start jumping up and down along my feed. It works fine for a few minutes, but after that, it becomes unreliable and skips along. It makes it difficult to find where I was and makes it hard to scroll to the next item on the page. This seems to specifically be a problem with Facebook.

Asked by jeff.brown78 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Website not working on Firefox, but OK on other browsers

Can anyone check this website for me? https://heritage.restaurant/ On Firefox (windows 11, 103.0.1 64bit) I get the landing screen but nothing else. On edge and chrome I … (read more)

Can anyone check this website for me?

https://heritage.restaurant/

On Firefox (windows 11, 103.0.1 64bit) I get the landing screen but nothing else. On edge and chrome I can scroll down to access the rest of the website.

I have run in troubleshooting(safe) mode and tried disabling hardware acceleration.

It's not the end of the world as I can use the website with a different browser, but the rest of the family don't try different browsers and just moan at me instead. So if there is a simple setting change that might improve compatibility then I'm happy to do it

Thanks guys

Asked by canholloway 1 week ago

Last reply by cor-el 1 week ago

Update broke the zoom.

After the new update when ever I try to access a web page it looks zoomed in like way zoomed in and it is breaking many sites for example I can not even see the the botto… (read more)

After the new update when ever I try to access a web page it looks zoomed in like way zoomed in and it is breaking many sites for example I can not even see the the bottom of this help box. It is not zoomed in it is a 100 percent.

Asked by duckworthre 2 weeks ago

Last reply by Paul 1 week ago

Constant Contact forms not working

Hi. We have several websites that use Constant Contact email newsletter sign up forms. They are built on both WordPress and Kentico platforms. Since the last update, our … (read more)

Hi. We have several websites that use Constant Contact email newsletter sign up forms. They are built on both WordPress and Kentico platforms. Since the last update, our forms have disappeared in Firefox, probably due to new security updates. (They are working fine in other browsers.)

I have also reached out to Constant Contact.

Hopefully you are all working to resolve this issue because it is a major problem, both for us as a company and for our users. (We have three local new home real estate websites and one trade publication for the plumbing and HVAC industries.)

We are not a spammy company or anything. We need these tools to work!

Thanks, Southern Trade Publications

triadnewhomeguide.com grandstrandnewhomeguide.com retirementresourceguide.com southernphc.com

Asked by janet.elliott 1 week ago

Last reply by Dropa 1 week ago

Display driver crashes viewing rumble w/newley downloaded and installed 103.0.0

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version sa… (read more)

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version saw 103.0.1. Downloaded & installed it, tried same websites as yesterday, 3 in total, same problem.

Am using win7PRO, updated until Bill quit stopped supporting it. Have had NO problems with other vid platforms.......

Asked by gp952 1 week ago

Last reply by Paul 1 week ago

Why my website show slow in fire fox browser?

I have a website which belong to food and restaurant. It provide food to peoples. But when im doing technical of my website. I check my website in lot of browser. In fire… (read more)

I have a website which belong to food and restaurant. It provide food to peoples. But when im doing technical of my website. I check my website in lot of browser. In fire fox my website shown late from other browser. If you seen this then please help me. https://prontopizzaandrestaurant.com/ and visit our website.

Asked by abdullahnad098 1 week ago

Last reply by Doc 1 week ago

Using Roboform extension with Firefox login page.

Hi, I use Roboform to store different random passwords for every login page. I am finding the Firefox Roboform add-on works fine on webpages in Firefox except of Firefox'… (read more)

Hi, I use Roboform to store different random passwords for every login page. I am finding the Firefox Roboform add-on works fine on webpages in Firefox except of Firefox's own login page. Is there any way to enable it to work on this too? Ta, Nigel.

Asked by nigel.hughes76 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Cannot access a particular website

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.3528… (read more)

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.35288c20 " I have clear the cashe for ‘Firefox, turned off enhanced tracking for this site, restarted both Firefox and my computer. What else can I do?

Asked by krplunk 1 week ago

Last reply by cor-el 1 week ago

Problem accessing a group on Facebook

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access … (read more)

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access the group on an old I.E. browser, so it seems to be a browser problem. I can get to my other groups, just not this one. I get a FB message that there is technical trouble when I try to access that group. This has gone on for over 24 hours. My Firefox is up to date.

Asked by kristin8 1 week ago

Last reply by cor-el 1 week ago

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago