Firefox Support Forum

I am using an extension that automatically deletes cookies on Firefox startup. But when I start firefox, I am getting sites listed showing they have one or more cookies but are using no storage. Another Firefox extension indicates there are no cookies from the sites that "Manage Cookies and Site Data" says do have cookies.

Is this a bug in Firefox, a bug in the extension, or a misunderstanding on my part?

I use FF 116 on windows 11. For months, I have had problems logging in to web sites. At first I thought the problem was with the web site, but I have come to the conclusion it is an FF problem. GlobeandMail.com, gem.cbc.ca and rbc.com for example ask for me to log in. I go through the steps giving my password and login name and the web site seems to accept these without complaint but it continues to want me to log in. I end up having to use Edge which works fine. Is there a solution?

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on that iMac. On our other iMac, New York Times articles load fine and the ads are present. I've looked in the Firefox settings on both and can't find any significant differences differences that would create this problem.

Hello. My laptop died and according to IT is "gone". My hard disk however can still be accessed. I was able to access my firefox profile data from the old hard disk, and I was able to find the two firefox password files (key4.db and logins.json), as described in https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data. However, when I use the procedure described in https://support.mozilla.org/en-US/questions/1416465 to import the passwords on my new firefox on my new laptop, it does not work: firefox tries to look for a csv file, but there is none: I only have the "raw" db and json files, because i never had the opportunity to "export" my pwds as a csv file. Is there a way to import pwds from one version of firefox (the one running on my dead machine) to another copy of firefox (the one running on my new machine), if those pwds have not been previously "exported" as csv files by the "original" firefox/machine? thank you!

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My phone number has changed. How can it be updated in Firefox?

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Is two step verification required when signing into Firefox?

AOL requires two step verification when logging into AOL.

My email address is jeanbm65@aol.com

I have an account at Walmart.com. After the last time I placed an order, something changed. Now, just for simply going to their online site to browse, the page immediately rolls over to a login page. I cannot access the site simply to shop at all, without Walmart forcing me to sign in. This is annoying enough that I am considering canceling my Walmart account and shopping with other retailers. There is plenty of competition out there. This does not happen (as far as I know) with Chrome or edge, the browsers that do not prefer to use.

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I work with Keller Williams real estate and the company has launched new products that employees access through the KW network. I cannot access these programs. The company network displays, "disable the ad blocker". My work is generated thru the company campaigns, so I must access the company network.

        My Firefox ad blocker on my laptop is interfering with my work interface. I need to be able to enter the                 company network. How can I disable the ad blocker?

I am using Firefox for windows on my laptop and I have this issue where it stopped filling in my credit card information. I tried to follow the steps of turning it on/off in settings, except no "Forms" or "autofill" appear anywhere in my settings, nor privacy & security. Going into config, it appears that form and autofill for credit cards are both switched on and available. My browser is updated and everything else seems in order. How do I fix this?

Hi, Recently purchased new laptop with Win 11. I was having trouble downloading anything. Always indicated failure.

I checked some of the responses here for that problem. One of them said to not accept HTTPS only. When I checked my settings, it WAS already set to Don't enable HTTPS-Only Mode. I then set the HTTPS-Only mode to Only in private windows. That setting now allows downloads. Why doesn't it allow downloads when I don't accept HTTPS only?

I can no longer access the website www.att.com. I receive the following error message. I've deleted history cache and cookies but still can't access it.

Access Denied You don't have permission to access "http://www.att.com/" on this server.

Reference #18.14ad3c17.1692143272.3762eaa6

Any suggestions? It works fine via Microsoft Edge

Hi,

I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I have a container for my Instagram session. However, when I open a private browsing window and go to instagram, I find that I am already logged in. I thought private browsing windows were completely new and blank.

How is it possible that my instagram session is available in private browsing?

Thanks in advance

Hi, I've been using Firefox for decades and been saving passwords in it without any second thoughts, thinking they were fully secure.

Today I had to install a Yandex Browser for my work for the first time in my life (on a new clean Windows 10). It also asked to "make changes on my device", and I rejected it. What happened next absolutely terrified me. It immediately grabbed all the tabs, the sessions and, most importantly, the years worth of passwords from my Firefox. Does it mean that they just lie there unprotected, and any random piece of code even without the administrative privileges can just take them? I'm pretty sure I didn't click anything related to legitimate data sync.

I am trying to my account to authy but after I scan the QR and type the code, FireFox say wrong codes. Authy worked fine with many other accounts so what to do ?

Dear Community I used to use profile "network.cookie.lifetimePolicy", 2 To remove all cookies when I close firefox. But seems it's not working anymore for firefox 115 So I try to do the same thing but using privacy.clearOnShutdown.cookies The problem here is all settings releated to clearOnShutdown are false and locked by default I tried to update them to true in user.js and mozilla.cfg but them remain false in about:conifg and cookies were not removed when shut firefox

I went to about:config and set my privacy.globalprivacycontrol values to all True. Yet, when I go https://globalprivacycontrol.org/, the website states that the GPC signal is not detected. Is any other action required? I am using Firefox v16.0.2 on a Mac computer running Ventura 13.5.

Call it paranoia or a hunch but I cannot get beyond the notion that I am PERSONALLY being spied upon on my telephone and this spying transcends all features of my Samsung Galaxy S21 5G FE and anything I use it for, Firefox is only one feature concerning me. There was a time not too long ago where I ran for a City position in my local government and during this period of running for office I spent months learning the matrixes of operations necessary to understand IF someone (myself) was to run for and accept a seat in government tasked with the management of these complexities and challenges. I took this on myself as a civilian who wanted to make a difference in the community where I reside. Unbeknownst to me, when one from the outside enters the arena whether it's blatantly stated or left for your personal discovery, suddenly you've set yourself up as a target for Media persons and all sorts of other clandestine characters who might and absolutely do, walk into your life from this air; in and out, in and out. As I was saying, I became close with many facets and fixtures within the community and at a particular point I realized they were so diligent about manipulating every aspect of this community, myself included, I suddenly realized I was surrounded by people who couldn't believe what I was saying was true: I was being investigated by the "Movers and Shakers" of the small town where I reside. They went so far as to insulate my attic and place cameras and wire taps inside and out I have aerial photos of strange automobiles in my driveway and neighbors informing me that people where entering my house while I was away from it. The Mayor at the time had a relative on the Board of Directors at AT&T and they illegally tapped my computer, car, phone, etc. The question is, now that everyone is aware that they do this, how can I prove it to anyone who can make it stop? How can I effectively prove this typesetting isn't being broadcast to some remote location where they continue to disrupt my personal life?

Please say there is a way. This is a big HUGE dilemma in society. They don't care. I do.

Thank you

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian