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YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (Máis información)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Asked by johnedwardlow hai 5 horas

Last reply by johnedwardlow hai 5 horas

  • Resolto

Firefox is very slow after reinstall - tried all troubleshooting

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform … (Máis información)

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

Asked by history1962 hai 1 día

Answered by history1962 hai 5 horas

mozilla for Mac is opening a settings tab whenever i click on an autofill suggestion.

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I cli… (Máis información)

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I click on the suggested information, a new settings tab opens and switches my screen view to that tab. This didn't happen prior to the most recent update and has made filling out various forms extremely tedious and frustrating.

Asked by lebennett1621 hai 5 horas

FILES WITH IP

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connec… (Máis información)

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connected. and is hack?

Asked by LAURA HANNAH-BECKWITH hai 7 horas

Firefox not completing auto update

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has u… (Máis información)

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has updated and requires a restart. Upon restart (when fozen), I'm prompted to create a new profile because I'm using an 'older version of Firefox'. After creating a new profile, I'm able to update the browser and switch back to my original profile.

Although this is a relatively easy fix, Firefox requiring me to restart my browser without being able to do anything else is disruptive alone, but not even completing the auto updates, crashing, and requiring me to do a workaround just to keep using the browser is driving me back to a more stable browser.

I don't remember updates requiring a restart before, or maybe they didn't happen enough to cause issues in my workflow.

I have tried using the 'restore' feature in the uninstaller hoping that it might resolve the issue with no results, but I haven't found any reasonable other options with my searches online.

Asked by poguepotamus hai 7 horas

Display problems with Beta 127 on a Windows ARM PC (Adreno 685 GPU)

I have display problems with Beta 127 (b4) on a Windows ARM PC (Adreno 685 GPU). FF itself and websites. Version 126 and later runs fine. These errors do not occur when h… (Máis información)

I have display problems with Beta 127 (b4) on a Windows ARM PC (Adreno 685 GPU). FF itself and websites. Version 126 and later runs fine. These errors do not occur when hardware acceleration is switched off!

Asked by me267 hai 1 día

Last reply by TyDraniu hai 15 horas

Pdf not opening due to access denied

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast ope… (Máis información)

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast opens in chrome and stuck in mozila at 100% and screen gets blanked as the access is denied helpppp

Asked by negisaksham191 hai 16 horas

having issues with weird codes showing up on certain web pages

when i go to my amazon vendor central account i cannot access purchase orders. i get to a blank page that has this code on it: '),t.close()}(); no idea what that is or… (Máis información)

when i go to my amazon vendor central account i cannot access purchase orders. i get to a blank page that has this code on it:

'),t.close()}();

no idea what that is or why it is happening. then when i go to geminisound.com i keep seeing this in the top part of the website:

"); } else { win._boomrl = function() { bootstrap(); }; if (win.addEventListener) { win.addEventListener("load", win._boomrl, false); } else if (win.attachEvent) { win.attachEvent("onload", win._boomrl); } } doc.close(); } var link = document.createElement("link"); if (link.relList && typeof link.relList.supports === "function" && link.relList.supports("preload") && ("as" in link)) { window.BOOMR.snippetMethod = "p"; link.href = window.BOOMR.url; link.rel = "preload"; link.as = "script"; link.addEventListener("load", promote); link.addEventListener("error", function() { iframeLoader(true); }); setTimeout(function() { if (!promoted) { iframeLoader(true); } }, LOADER_TIMEOUT); BOOMR_lstart = new Date().getTime(); parentNode.appendChild(link); } else { iframeLoader(false); } function boomerangSaveLoadTime(e) { window.BOOMR_onload = (e && e.timeStamp) || new Date().getTime(); } if (window.addEventListener) { window.addEventListener("load", boomerangSaveLoadTime, false); } else if (window.attachEvent) { window.attachEvent("onload", boomerangSaveLoadTime); } if (document.addEventListener) { document.addEventListener("onBoomerangLoaded", function(e) { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); }); } else if (document.attachEvent) { document.attachEvent("onpropertychange", function(e) { if (!e) e=event; if (e.propertyName === "onBoomerangLoaded") { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); } }); } })();

please help.

Asked by isaac.cabasso hai 1 día

Last reply by cor-el hai 20 horas

  • Bloqueado

Tab crashes

Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in… (Máis información)

Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Asked by 1484759273 hai 1 día

Last reply by James hai 21 horas

  • Bloqueado

Tab crashes

Locking this thread, please continue here: [/questions/1447949] Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even thoug… (Máis información)

Locking this thread, please continue here: [/questions/1447949]
Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Asked by 1484759273 hai 1 día

Loading home page

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page f… (Máis información)

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page faster? And, in general to load websites? Can someone help? Thank you.

Asked by sciencemagic hai 4 días

Last reply by sciencemagic hai 1 día

Twitch.tv not working properly and few random websites not loading in

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are disp… (Máis información)

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are displaying as text, or don't display at all, I'm attaching screenshots as examples. What I've tried - restarting PC, router, full re-install of Firefox, disabling all add-ons and uinstalling them (7tv and FFZ), private mode, troubleshooting mode, creating a new profile in Firefox, checked firewall settings, checked AV settings and did multiple scans - nothing was found, tried changing Firefox security Settings, also cleared cache and cookies.

I think that's everything - I was doing everything that was in the article: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

Regarding other websites - this is completely random, mail works, some websites also do, but on some it gets stuck, like for example when I have to do a 2FA somewhere and get a pop-up window to click "login" or type a code, it just gets stuck and nothing shows up.

Not sure if this helps, but exactly same issues appear on different browsers - Chrome, Edge, but only on PC. I tried Firefox on mobile and it worked just fine.

If I can provide more details please let me know, I did attach the "Troubleshooting Information" so hopefully this also helps.

Thank you in advance!

Asked by b.kijak95 hai 1 día

Last reply by b.kijak95 hai 1 día

Access denied

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast … (Máis información)

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast

Asked by negisaksham191 hai 1 día

Last reply by negisaksham191 hai 1 día

Too many spawn child processess and browser freeze

Firefox spawn too many child processess, with cause the browser to freeze. Proposed solution: Reduce to absolute minimum the spawn child processess. The value should be… (Máis información)

Firefox spawn too many child processess, with cause the browser to freeze.

Proposed solution:

Reduce to absolute minimum the spawn child processess. The value should be set according to the device performance and additionally show allow the user to set manually the limits.

Example: 1 (maximal 3) child process per tab/window

Asked by Mcgiwer hai 1 día

  • Resolto

weird graphical bug when connected to tv through HDMI when on duplicate mode

Hello, I have a weird bug with the firefox browser causing weird graphical glitches only on the main screen when a HDMI cable is plugged in on the duplicate mode. I have … (Máis información)

Hello, I have a weird bug with the firefox browser causing weird graphical glitches only on the main screen when a HDMI cable is plugged in on the duplicate mode. I have found that is is only on firefox and not my desktop or any other programs. Firefox is up to date and the issue is fixed when the HDMI set to extend

I hope you find out why this is happening and fix it swiftly Thank you -Dominic

Asked by IcyCarbide hai 1 día

Answered by cor-el hai 1 día

Firefox keeps locking up

For a couple of months now, my favorite browser, Firefox, has been locking up on me. It started this year right after an update. It suddenly locks up! Completely! Sometim… (Máis información)

For a couple of months now, my favorite browser, Firefox, has been locking up on me. It started this year right after an update. It suddenly locks up! Completely! Sometimes I cannot get it to close. I have had to shut down my pc to get rid of a locked up Firefox browser. These days I only need to right click the Firefox tab on the task bar and click "Close Window". That has been a big help.

So, I give up on Firefox and made Chrome the default browser. Then behind the scenes, someone installs a patch to the main server and fixes the problem.

I check it often and when I see that you fixed it, I set it back to default browser for about 2 or 3 weeks and then Firefox locks up again. I shut it down and switch to the Chrome browser again.

Back and forth I go. It locks up. I switch to Chrome. You finally fix it yet again. I try it after a few days and discover that you fixed it and make it default browser again.

And here I am again! I cleared the lock up by right clicking on the taskbar Firefox tab. Now I get a dialog box that has an option to shut down Firefox. Then I see a time bar move across the dialog box and close. Nice touch!

Now I switched to the Chrome Browser again and I am waiting for you to fix your Firefox browser for the 5th or 6th time this year.

Let me give you some advice. Burn it to the ground and start over. What you are doing does not help!

Asked by TedN91740 hai 1 día