Firefox Community Forum

Hi there,

For the last week or so, when I watch Youtube on Firefox, I can't save a video to Watch Later or any other way, and I can't even open the pop-downs to edit my lists. I'm signed in, my ad blockers are off for Youtube, I'm doing everything the same way I've always done it. Thought it was just a brief glitch, but since it continues, I tried the same on the Safari browser today, and had no problems.

There is an error message sometimes; I've added it via screen image.

Can you help me figure out if this is a setting I can easily fix, or requires a fix on your end?

Thank you!

Hi,

Firefox keeps crashing directly at start within seconds. I deleted Firefox and then reinstalled it again with no difference. I took away all my extensions, plugins and so forth. Firefox is updated to the latest version. Reloaded pages and I have minimal programs running in the background. I did malware and virus scans. I still cannot seem to find what the culprit is.

Thanks in advance Louie J

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extensions that could possibly be responsible block tracking but do not say they block ad's. However, all I have to do is close the message box and all seems to work properly. So I'm just curious what might be causing this message to pop up

My Firefox has apparently lost Unicode support for Arabic, but only for Arabic: Persian letters (which AFAIK use the same alphabet!) display just fine. The attached screenshots show the problem via Wiktionary excerpts. Note that while the Arabic text appears only as boxes, the Persian, Azerbaijani, Ottoman Turkish, etc. texts all work just fine. It's clearly not a problem with encoding more generally -- languages as rare as Old Persian, Avestan, and the IPA appear normally. For some reason it's only Arabic that's broken.

What's going on here? How can I fix it?

I have been using FireFox for I don't even know how long. 5 years or more. I went to sign in to my broker account and there was nothing in the folder. NOTHING!!!! What the frigging F?

Firefox has started freezing my computer for no reason. At first I thought it was MS trying to get me to reboot so they could install updates, but when I did a hard shutdown and restart, it wasn't. I couldn't use the mouse or keypad.

Nothing on the keyboard worked.

I have my keyboard plugged into a multi-usb adapter, so I tried unplugging it and plugging it into another usb slot, but that didn't work either.

This is an intermittent problem. FF will work fine for weeks or months, then suddenly, it does this.

I've switched to a new profile already, so that's not it.

Is this a new bug? Please don't answer me by suggesting I do things I've already done. TYVM

Hi there,

Firefox is my default browser but increasingly (once a week I guess) I have to use chrome to access some sites. This happens with firefox only, (not other browsers) on some sites. The latest site is https://www.skyscanner.ie/. (see screenshot below).

Any ideas?

Thanks Andrew

My environment is windows 11 on a lenovo yoga slim7X using the ARM64 chipset

Secure Connection Failed

An error occurred during a connection to www.pan.utiitsl.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Hi! When I start browser it took a long time in search engine to find a result. And sometimes not find anything at all. It simply stops searching and the page seems to freeze. Furthermore, in the settings it says that "Your browser is being managed by your organization" and I don't know what that means or which organization it is. There is some document on the link and that's it.

hello yesterday i updated my Win10N to 22H2 version. since then i dont have audio on X videos and get error messages on nius clips (see pic) in about:support shows h264 acc and hevc as unsupported. but i cant tell if this is new or not. anyway k-lite codec pack should make them supported, right? to further narrow down the problem i used edge and visited nius and twitter and both worked fine, so the problem must be firefox. so im out of ideas how to fix that. anyone can help me? my help request on reddit https://www.reddit.com/r/firefox/comments/1fs2in3/need_helppossible_codec_problem/

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

I run G-mail in a Firefox tab. It worked perfectly until 48 hours ago. Now I cannot attach any files to my emails, and Gmail's "Help" is useless. Is there anything in FF which could be preventing this? Any clues as to why GM has turned nasty?

I tried setting every setting to English my region to Canada the browser opens in Turkish with a translate to English box. I go to a website and they are all in Turkish. How can I fix this???

Clicking on a toolbar shortcut, each selection overwrite the existing open tab instead of opening a separate tab. For Example, I opened Facebook and then LIRR, the image below only shows the LIRR tab. The same thing happens in Chrome.

(I was in Customize Toolbar earlier but didn't touch the shortcut tabs and they all still display. If I open a shortcut from my desktop, they open in separate tabs just not from custom toolbar). Images below displays my current settings in what I thought may help.

Windows Version

 OS Name	Microsoft Windows 11 Home
 Version	10.0.22631 Build 22631

Firefox Version: 130.0.1 (64 bit)

I unchecked FF tab settings, Rechecked FF Tab Settings, went to Task Manager and ended FF task, Restarted multiple times, checked for FF updates, ran Malwarebytes Antivirus and Windows Defender, nothing seemed to fix.

Help please, not a super technical person. :P

the past 4 producers have told me they cant hear me on google meet when i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch and it got fixed. now the issue is back again and its been like for probably 4 weeks now.

zero issues on google meet when i try it on google chrome. Zero issues with zoom. its only when I'm on firefox's google videochat that people cant hear my microphone. feels like a repeat issue of what happened months ago when the issue wasnt with me. it was firefox. I've written to google, I've written to firefox. They've had me try a bunch of stuff and nothing is working. Can anyone help me???? Issue persisted before I went to macOS sequoia 15.0 and still persists with latest os. Firefox 130.0.1 (64-bit). I've bee trying to find a solution for this for weeks now:

-i've gone to "allow applications to access the microphone" that looks fine -i've done a new profile, didnt work -i've cleared the cache, didnt work -i've turned off ad blocker for that page, didnt work. -i disabled extensions on firefox, that didnt work.

please help!!!!!!!

FFX 130.0.1 macOS 15.0 (This has nothing to do with the new macOS 15.0 Sequoia update as I have been using it for a week with absolutely no problems). This is absolutely a problem with Firefox or NextDNS. Thanks for your help in advance.

Woke up this morning and suddenly FFX is timing out when trying to access ANY site. Has been working fine - NO changes made to any settings. This literally came out of nowhere. Seems to be a DNS resolving issue. I get a time out with this error message:

Hello,

After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture).

If I go on the settings and tell the browser to not ask and open directly the file, it opens without any problem... (actually it shows an advertisement saying it is an executable file, but when I dismiss it, it opens)

Here are my system setup: Nom: Firefox Version: 130.0.1 Identifiant de compilation: 20240913135723 ID de distribution: mozilla-deb Canal de mise à jour: release Agent utilisateur: Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0 Système d’exploitation: Linux 6.1.0-25-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.106-3 (2024-08-26) Thème du système d’exploitation: Breeze / Adwaita Binaire de l’application: /usr/lib/firefox/firefox-bin

Does anybody else is having this issue? Any ideas on how can I fix it?

Thanks in advance for all your help,

Best regards, Marc

EDIT: I just tested the behavior on the "base" Firefox-ESR, and it works as expected, as you can see on the 2nd attached file, esr.png... Version: 28.2.0esr Identifiant de compilation: 20240826114743 ID de distribution: mozilla-deb Canal de mise à jour: esr