Firefox Community Forum

Every few weeks I get this error and my bookmarks and passwords are corrupted. I have uninstalled and reinstalled Firefox, per the full uninstall instructions, including deleting old Firefox folders and it works for awhile and then returns.

Error: Platform version '147.0.3' is not compatible with minVersion › = 147.0.2 maxVersion < = 147.0.2 Maybe try to reinstall Firefox?

Hello, If I had to sign into my gmail account in order to download Firefox browser, does that mean that my new tablet (that did not have my gmail identity on it before) is now fully enmeshed with the Google identity, even though I will not use it on this new tablet?

Usually there would be some shortcuts when I open new tab page. But they were gone on the new page from yesterday. Of course I didn't change setting and didn't install any add-ons. I disabled all add-ons. But problem not solved.

I checked 'preferences-home-Firefox home contents', but I cannot see any options(that area is just empty).

I also checked 'about:config' :

• browser.newtabpage.enabled → true
• browser.newtabpage.activity-stream.feeds.section.topstories → true
• browser.newtabpage.activity-stream.showSearch → true

And I compared between 'about:newtab' and 'about:blank'. I found something that background color of new page are different. There are some HTML code in 'about:newtab' when I use F12. But I don't know what is wrong with this.

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

Firefox won't allow other websites to correct my spelling. This is a big deal and I will have to go back to safari if there isn't a fix. I am using a new computer and new firefox download. Can u help?

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Running Windows 11 up to date Firefox 147.03 64 bit. below is the error message I get Access Denied You don't have permission to access "http://www.aa.com/homePage.do" on this server.

Reference #18.450c3417.1770423478.9f1ea295

https://errors.edgesuite.net/18.450c3417.1770423478.9f1ea295

Thanks for any help. Rick

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

I am hoping that a permanent fix can be made to the bookmarks toolbar issue where another program may be using a file that allows it to show at the top of my screen. It keeps disappearing and I complete a fix and it disappears later in the week. Thanks Brian

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere.

https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-616590251210#tab-details

Here's one of the links for the most recent tab crash. Other crashes pretty much were all the same. I can't read or understand this, so I was hoping someone who can is able to tell me what is wrong.

I fear that it might be hardware related, as I've had tabs also crash on Edge and on a new install of Firefox Developer Edition (which I downloaded simply to test if things crashed there as well.) I've also noticed programs like Discord & Elgato Wave Link sometimes randomly crashing as well - but I'm unsure how to pull logs for those, Firefox was the easiest.

My laptop's hardware specs are as follows:

Lenovo Legion Pro 5 - 16IRX9 Processor: Intel Core i9-14900HX (2.2GHz) Installed RAM: 32 GB GPU: GeForce RTX 4070 Laptop GPU Windows 11

If you need more information, please let me know.

Here are some previous crashes that I've reported as well:

https://crash-stats.mozilla.org/report/index/755c394a-584f-4d2a-8c59-3c39d0251210 https://crash-stats.mozilla.org/report/index/0415701b-4128-4717-9bc8-445cb0251209

Firefox 147.0.2 (64-bit) on my Lenovo Yoga 7 Windows 11 Home has been randomly malfunctioning when i use the hover over tabs with the mouse to show what is in the tab (small image) Sometimes it just fails for several hours, other times it works fine on its own later that same day.

I have tried to find this inside the browser several times with trying to find this browser-tabs-card-Preview-enabled inside about:config But it doesn't seem to exist in this version and apparently you can't add a new rule inside the browser to solve it.

Google AI solutions search is outdated or the wrong version. My computer and browser are up to date. How do i fix this ? I don't want to uninstall it, lose my logins and the bookmarks if i am unable to sync my files after trying to reinstall the browser only to find out it has failed.

Friday February 6, 2026

Been using Firefox since 2014 and as my primary browser for personal research, etc. and Google's Chrome about half the time for company-related work. It's been my favorite browser. I'm using the current updated Firefox 147.0.3 (aarch64) and and Apple's O/S macOS Sequoia Version 15.7.3.

However, for at least 8 months or more now, Firefox has become completely unreliable for downloading files to save on my virtual drive in my MacBook Pro M3 Max because it often if not always freezes up in the process. I have to curse again (!) then Force Quit, reboot, and everything instantly comes back up on the monitor as if nothing happened, only of course I did not accomplish the task of downloading and saving the file I needed to handle.

I have discovered by talking to folks and by researching Firefox's support information library that I'm "not alone".  Not by far.  This problem IS a Firefox issue.  I've tried to follow Firefox's several different solutions to overcome whatever the root cause of the problem is, but without success.  The TIME required to really go through this problem-solving process is a killer.  And, yea, since I'm physically practically in OPEN AI's backyard, I have consulted CHAT GPT and it also confirmed this issue between Firefox and Apple's O'S macOS Sequoia Version 15.7.3 and practically gave me a Masters thesis about.  Who has time for this?  Why can't Firefox solve this problem to make this easy for us?

S0 now, before I update my O/S to macOS Tahoe 26.3, does anyone know if between Apple and Firefox this problem has been solved? For 10 years it was never a problem. What the heck happened? Firefox is no longer my primary browser, for I never know for sure whether or not I'll need to download and save to my Mac's virtual drive a file.

Thanks for any constructive comments anyone may make! And Happy Friday. ~ GPB

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account or webpage. I "pinned" or "dismissed' these shortcuts over time. Somehow, I lost every shortcut and cannot seem to figure out how to recreate this.

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages.

Firefox 147.0.1 (macOS aarch64) in January 2026 has broken 1Password 7's ability to fill in account names and passwords.

To reproduce: 1. Install 1Password 7 Version 7.9.11 (70911000) and its extension version 4.7.5.90 in Firefox 147.0.1 on macOS. 2. Visit a URL for which 1Password 7 has login credentials. 3. Click on the toolbar icon for 1Password 7. A 1Password 7 dialogue box pops down from the icon, containing the username and password for that URL. 4. Click the Autofill button in that dialogue box.

Observed behaviour: 1. Username and Password fields remain blank.

Expected behaviour: 1. Username and Password from 1Password 7 appear in the Username and Password fields.

For approximately the last three months, there was a partial failure similar to this. 1. 1Password 7 popdown dialogue moves from the toolbar icon to the Firefox tab for that URL. 2. Username and Password fields remain blank. 3. Workaround: click in the username field, then tab 2-4 times to further UI objects in the login credentials form. Then click the 1Password toolbar icon, then click the Autofill button in the popdown dialogue. Then, the Username and Password from 1Password 7 appear in the Username and Password fields.

The expected behaviour occurs for the same URLs in Safari.

Thus I suspect that Firefox has somehow changed its behaviour in the last few months to cause this regression. I have not changed the 1Password software versions in this time, because I am intentionally using a previous version of 1Password.

I am looking for a fix or workaround which works with my current 1Password software version. I am not interested in a solution which requires me to upgrade to the current version of 1Password. (The current version of 1Password imposes a feature which I am resisting.) I realise that this reduces the chance that I can persuade the Firefox team to find and correct this regression.

Please fix for me this error

NoScript Blocked Objects

Temporarily allow <MEDIA> Temporarily allow https://media.prolific.com/hero_participants_video_2ff6570005.mp4 Temporarily allow https://media.prolific.com Collapse blocked objects Enable these capabilities when top page matches …prolific.com