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  • Resolto

I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (Máis información)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Asked by twanto hai 5 meses

Answered by TechHorse hai 5 meses

sync problem

1.syncronising in firefox mobile app is awful if you delete some tab witg your linux firefox it wont syncronise with your phone anymore and wont let you to sync manualy(t… (Máis información)

1.syncronising in firefox mobile app is awful if you delete some tab witg your linux firefox it wont syncronise with your phone anymore and wont let you to sync manualy(the sync button will freeze) and even do if you dont do anything sync button will freeze and wont sync with linux firefox. when this happen i have to uninstall my firefox and reinstalled it.

Asked by san hai 4 meses

Last reply by jscher2000 - Support Volunteer hai 4 meses

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (Máis información)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar hai 4 meses

Last reply by BillTreloar hai 1 semana

  • Resolto

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (Máis información)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Asked by Eugene Faber hai 4 meses

Answered by Eugene Faber hai 4 meses

New Printing Problems

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php I recently used a well know "cleaner" t… (Máis información)

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php

I recently used a well know "cleaner" to remove broken links etc ... Since then I've been unable to print these generated pages. I can still print documents that I've created. mail etc so it's not the connection between my PC (Windows 10) and the printer (canon TR7560)

I've tried the troubleshooting ideas in FAQ. I've reinstalled (without uninstalling) Firefox but neither helped.

Cheers from sunny Sydney Australia

Asked by philipt2847 hai 4 meses

Last reply by Martin Connor hai 1 semana

Audible Cloudplayer wont work since current update of Firefox!

Dear Helper, since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cach… (Máis información)

Dear Helper,

since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache, but nothing changed. I tried the audible cloudplayer with Windows Edge and it works fine, so it is a Firefox specific problem. I granted all websides access to audio and media automatic replay, nothing changed. The cloudplayer doesnt work! So my question is: What else is interfering in Firefox with the loading of the player? Thank you so much in advance for your help :) Yours sincerely David

Asked by Dk-Doom hai 5 meses

Last reply by Denys hai 2 semanas

Sluggish and Slow

The browser is very slow when opening a new tab... When I've opened Youtube it says that the Page is slowing down the browser and it takes a very long time to respond... … (Máis información)

The browser is very slow when opening a new tab... When I've opened Youtube it says that the Page is slowing down the browser and it takes a very long time to respond... I'm using MacOs Monterey 12.7.6 and I believe my Firefox is up to date

Asked by Gram Pressure hai 2 semanas

Google Chat and Google Calendar loading issues

I am on Mac and our company uses Google Workspace tools. Over the past few weeks my google pages are continually loading and lose connectivity. When I run Chrome I never … (Máis información)

I am on Mac and our company uses Google Workspace tools. Over the past few weeks my google pages are continually loading and lose connectivity. When I run Chrome I never have this issues.

143.0.4 (aarch64) Version

I ran developer tools network. I see lots and lots of ns_binding_aborted errors.

What can I do to ensure Google plays nicely with Firefox. I really don't want to use Chrome but this issue is making it hard to use.

Please help

Asked by Bryn Dearborn hai 4 meses

Last reply by Denys hai 3 semanas

  • Resolto
  • Bloqueado

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (Máis información)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Asked by Stockdalecarina1 hai 4 meses

Answered by Kiki hai 4 meses

Many websites don't run on Firefox.

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that … (Máis información)

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that firefox releases updates frequently this situation is surprising. Is the firefox administration aware of this issue? Is there any way to overcome this problem?

Asked by allister.barrow hai 4 meses

Last reply by jnaomi hai 3 semanas

  • Resolto

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (Máis información)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara hai 4 meses

Answered by Denys hai 4 meses

is it possible to sync Collections

Syncing tabs, passwords are very useful, but it is quite disappointing that there are no available option (during synchronization) to select Collections as well... Or am … (Máis información)

Syncing tabs, passwords are very useful, but it is quite disappointing that there are no available option (during synchronization) to select Collections as well... Or am I missing some obvious way to do that ?

Asked by vasyl.kyrlykk hai 1 mes

Last reply by Paul hai 1 mes

Mozilla Connect navigation issue

Hopefully this may reach Mozilla Connect maintainers/developers. After posting a topic or a comment in Mozilla Connect, I struggled to find it. Somehow I found out there … (Máis información)

Hopefully this may reach Mozilla Connect maintainers/developers. After posting a topic or a comment in Mozilla Connect, I struggled to find it. Somehow I found out there is a page "My Unmoderated Items", which is not referenced from my account, from main menu or anywhere reachable. Once you know the link or leave it open, it looks fine, but finding the page again is a real struggle.

Would you please add "https://connect.mozilla.org/t5/premod/moderationitemspage/tab/unmoderated:idea" to all relevant menus so that the user can find it easily?

Asked by rekursivs hai 4 meses

Last reply by Paul hai 1 mes

I made a tab group i saved it and closed it save memory, but i don't know how to find it to restore it

I made a tab group i saved it and closed it save memory, but i don't know how to find it to restore it I assumed after saving it there would be a list in my menu of saed … (Máis información)

I made a tab group i saved it and closed it save memory, but i don't know how to find it to restore it I assumed after saving it there would be a list in my menu of saed tab groups for latter restore but i see nothing in the menu....

i normally have over 200 tabs open, but i've been getting lag and memory issue with my pc so I thought i'd uses this feature to close and organize some of my tabs....but i can't figure out were the menu that lists my saved tab groups...

Asked by CB hai 4 meses

Last reply by Eli hai 1 mes