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Firefox Stopped Connecting to Internet when Proton VPN is Running

jensonfeakers

It was working just fine, and suddenly it stopped working. I hadn't rebooted my computer for over a month, and accidentally popped the circuit breaker the computer was connected to, so it rebooted for the first time in a long time. No other issues except Firefox will not connect to the internet when Proton VPN is running, but Firefox works just fine when the VPN is turned off.

I updated to the latest version of Firefox, so I assume that's the same thing as reinstalling it.

Proton VPN allows you to do what they call "split tunneling", where some browsers are excluded from the VPN (Firefox) and other browsers are always behind the VPN (everything else). I use Firefox as a secondary backup browser when the VPN is a problem and I don't want to turn it off.

I ran the Firefox "Safe Mode" and that failed to connect as well. I don't think it's the VPN? But maybe?

Any help appreciated, and thanks in advance.

It was working just fine, and suddenly it stopped working. I hadn't rebooted my computer for over a month, and accidentally popped the circuit breaker the computer was connected to, so it rebooted for the first time in a long time. No other issues except Firefox will not connect to the internet when Proton VPN is running, but Firefox works just fine when the VPN is turned off. I updated to the latest version of Firefox, so I assume that's the same thing as reinstalling it. Proton VPN allows you to do what they call "split tunneling", where some browsers are excluded from the VPN (Firefox) and other browsers are always behind the VPN (everything else). I use Firefox as a secondary backup browser when the VPN is a problem and I don't want to turn it off. I ran the Firefox "Safe Mode" and that failed to connect as well. I don't think it's the VPN? But maybe? Any help appreciated, and thanks in advance.

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