Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved

I have lost access to my icloud email on Thunderbird.

Thunderbird Passwords and sign in
Lin replied
jayoung3
jayoung3

When I try to access my email on Thunderbird, I keep getting the same message: Login to account "jayoung3@icloud.com" failed Login to server imap.mail.me.com with username jayoung3 failed.

I changed my password but I still can't access my email. And I have an account recovery code (which I don't know how to use).

When I try to access my email on Thunderbird, I keep getting the same message: Login to account "jayoung3@icloud.com" failed Login to server imap.mail.me.com with username jayoung3 failed. I changed my password but I still can't access my email. And I have an account recovery code (which I don't know how to use).

All Replies (1)

Lin
Lin
  • Top 10 Contributor

Chosen Solution

I have no personal experience with iCloud, but I do find these instructions here that mention that you need an "app-specific password" that would be different than your regular password. Do you have one?

iCloud Mail server settings for other email client apps https://support.apple.com/en-us/102525

Sign in to apps with your Apple Account using app-specific passwords https://support.apple.com/en-us/102654

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.