Thunderbird does not open my email correctly. I mainly get multiple blue line display instructions
Three days ago my email stopped displaying the contents normally. This is an example of what is displayed:
View in Browser <https://m251k6d7.r.us-west-2.awstrack.me/L0/https: %2F%2Fnotifications.spectrum.net%2Fv2%2F7653dbh8-914b-49e3- be46-3485432704ac-6fbcc229-1aff-472f-9d60-30d142f28bc0/1/0101019a92a6f846-7a7a6a44-ed3f-4919-9e07-7fb9f874272d-000000/FQOZxe1pRaghhBS9ePfM5pAm3RI=453> Spectrum Community Solutions
the instructions are in blue. Thanks for any help.
Chosen Solution
By the way, here are instructions on how to create a screen shot:
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
All Replies (6)
That link doesn't work for me. Can you try again?
Perhaps something closer to https://notifications.spectrum.net/v2/7653dbh8-914b-49e3-be46-3485432704ac-6fbcc229-1aff-472f-9d60-30d142f28bc0/1/0101019a92a6f846-7a7a6a44-ed3f-4919-9e07-7fb9f874272d-000000/FQOZxe1pRaghhBS9ePfM5pAm3RI=453
But it also doesn't render.
That doesn't work for me, either. Both Firefox and Edge show this error (see attached image.) Can you just post a regular screen grab here?
Thanks for the help Lin but it did not work.
What did not work? If you do a screen capture of your distorted display, and save that as a JPG, PNG, or other image file, you can use the "Add Images" button below the reply box to upload your image. Even a picture taken with your phone would be better than nothing. Then we can see what you're talking about.
Chosen Solution
By the way, here are instructions on how to create a screen shot:
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem