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algorithm is sending messages to junk

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  • Last reply by david

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The last two weeks, Thunderbird has been sending emails to my junk file. The messages are from personnel who I have in my address book. Even when I tell it the email isn't junk, the next email from the individual ends up in my junk folder.

The last two weeks, Thunderbird has been sending emails to my junk file. The messages are from personnel who I have in my address book. Even when I tell it the email isn't junk, the next email from the individual ends up in my junk folder.

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A possibility might be that your email provider is sending it to junk. You can check that by logging to website instead of to thunderbird when receiving that mail. And, sometimes a special filter is needed where a specific account never gets by spam checking.

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