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Arquivado

Everything marked ***SPAM***

Wayne Mery replied
t-user

Running version 128.10.1esr. This version and the two previous mark 50% of incoming emails as ***SPAM*** and put in Junk folder. Turned off SpamAssasin. Marked all as not junk. Added all addresses to address books. Nothing fixes this problem. There is no way to contact Mozilla directly for a solution so I am posting here. No, this is not email coming from a third party account like Gmail. No, it's not inheriting spam designations from another server. This is broken junk settings on the previous two versions of Thunderbird. Mozilla, please fix this.

Running version 128.10.1esr. This version and the two previous mark 50% of incoming emails as ***SPAM*** and put in Junk folder. Turned off SpamAssasin. Marked all as not junk. Added all addresses to address books. Nothing fixes this problem. There is no way to contact Mozilla directly for a solution so I am posting here. No, this is not email coming from a third party account like Gmail. No, it's not inheriting spam designations from another server. This is broken junk settings on the previous two versions of Thunderbird. Mozilla, please fix this.

All Replies (2)

Is the account an IMAP account ? If yes, then it's possible that your server Spam folder may have emails put into it by the server and also by Thunderbird.

In the Junk/Spam folder Enable the 'Spam' column header if not already enabled. If greyed out flame icon then email put there by server. If red flame icon then Thunderbird put it in Junk. Q: What colour are the flame icons ?

re :Turned off SpamAssasin. Do you mean - in Account Settings > Junk Settings, you unchecked the option 'Trust junk mail headers set by 'SpamAssassin' ? Q: Is that option still checked or not ?

Q: Have you downloaded/installed SpamAssassin? If yes, have you 'turned it off' ?