Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Arquivado

Email folders on Thunderbird

mckisson

My folders in thunderbird are greyed out and will not let me access, add to or delete items from them. I have contributed to thunderbird in the past and will continue to do so if I can get an answer as to solving this folder issue.

My android phone will allow me to access and manage folders, but not so on Thunderbird.

Here's hoping.

W Mckisson

My folders in thunderbird are greyed out and will not let me access, add to or delete items from them. I have contributed to thunderbird in the past and will continue to do so if I can get an answer as to solving this folder issue. My android phone will allow me to access and manage folders, but not so on Thunderbird. Here's hoping. W Mckisson

All Replies (2)

Hi W,

Would you please post a screen pic?

Rick