Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website error

  • 4 respostas
  • 1 has this problem
  • 1 view
  • Last reply by pwflaw

more options

Android Firefox won't load a website but laptop Firefox will. How can I fix Android?

Android Firefox won't load a website but laptop Firefox will. How can I fix Android?

All Replies (4)

more options

Hi

What is the address of the website that you are trying to view?

What level of enhanced tracking protection do you have set?

Do you have any add-ons installed in Firefox for Android?

more options

1. montserratretreat.org

2. Even when I turn off enhanced tracking for the whole app Firefox (Android) won't allow access. Interestingly, using Firefox with a VPN will allow me to access the site and even let me mark the site as an exception to the advanced tracking but it all reverts to "unsafe" if I close the app and restart it again without VPN.

3. no add-ons

more options

Hi

I can access the site fine without a VPN - I think that you mind that the site is being blocked by your internet service provider or telephone company, possibly in error.

I recommend that you contact their support team for help with this issue.

more options

Thank you for your time and effort. I can access the site with my phone by using the Opera browser app even without using a VPN. I have also messaged the site's IT folks but no response yet. Again, thank you for your interest.