Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

automatic account setup on thunderbird.

  • 2 respostas
  • 0 have this problem
  • 6 views
  • Last reply by pmnixon1046

pmnixon1046
pmnixon1046
more options

Using a new HP laptop under W10. Automatic Account Set up on new installation of Thunderbird seems fine but then sticks on 'checking password'. I have compared settings with those for the same email account on a different HP laptop and the automatic ones generated on new m/c match perfectly - port numbers the same and server names the same. Also I know password is correct because I had to change it on the existing installation and that is still working OK. Many thanks for any suggestions. Ron Nixon

Using a new HP laptop under W10. Automatic Account Set up on new installation of Thunderbird seems fine but then sticks on 'checking password'. I have compared settings with those for the same email account on a different HP laptop and the automatic ones generated on new m/c match perfectly - port numbers the same and server names the same. Also I know password is correct because I had to change it on the existing installation and that is still working OK. Many thanks for any suggestions. Ron Nixon

All Replies (2)

david
david
  • Top 10 Contributor
more options

When setting up the account, do NOT enter password. Wait until account is confirmed and enter password only when prompted by Thunderbird.

pmnixon1046
pmnixon1046 Question owner
more options

Thanks for that. I have now set up account but have problem with password. It may be wrong - I don't think so - but I will go back to ISP tomorrow to reset or confirm but thanks for you v quick helpful reply. Ron N