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My password is recognized with Edge Browser but not Firefox

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  • Last reply by Steve

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I am unable to log on to my Synology Diskstation 220+ using the Firefox browser. The device is accessed through my local IP address. I have no trouble using the Microsoft Edge browser. This problem has existed for several months and I cannot figure it out. On Firefox I have checked the ad blocker and disabled it. I tried clearing the cache. I would appreciate any ideas people could suggest. Thanks.

I am unable to log on to my Synology Diskstation 220+ using the Firefox browser. The device is accessed through my local IP address. I have no trouble using the Microsoft Edge browser. This problem has existed for several months and I cannot figure it out. On Firefox I have checked the ad blocker and disabled it. I tried clearing the cache. I would appreciate any ideas people could suggest. Thanks.

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You can check for issues with Total Cookie Protection.

You can try to create a cookie allow exception for this origin (protocol and hostname).

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I disabled Total Cookie Protection with no effect on the problem. Then I disabled Enhanced Tracking Protection for the site, again with no effect. Microsoft Edge still works with no issue.