Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problems logging into PayPal from retail site to pay.

  • 1 reply
  • 1 has this problem
  • 24 views
  • Last reply by Paul

more options

When I am on Firefox browser (my phone browser) on a retail site & trying to complete a payment, when I click the "PayPal" button, I am not taken directly to PayPal anymore like I used to be to complete the purchase. Instead I am just taken to the Firefox home page where I can open new windows,etc. This is a huge problem, as I most often use PayPal to pay for things & credit cards aren't always accepted for overseas purchases, while PayPal is. What can I do to fix this? I love Firefox, but if I can't fix this I may have to switch browsers.

Carla Botiller ... ...


edited email and phone# from public and search/spam bots view on this community forum.

When I am on Firefox browser (my phone browser) on a retail site & trying to complete a payment, when I click the "PayPal" button, I am not taken directly to PayPal anymore like I used to be to complete the purchase. Instead I am just taken to the Firefox home page where I can open new windows,etc. This is a huge problem, as I most often use PayPal to pay for things & credit cards aren't always accepted for overseas purchases, while PayPal is. What can I do to fix this? I love Firefox, but if I can't fix this I may have to switch browsers. Carla Botiller ... ... edited email and phone# from public and search/spam bots view on this community forum.

Modified by James

All Replies (1)

more options

Hi Carla

What level of enhanced tracking protection do you have set?