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No wifi support for VPN?

  • 3 replies
  • 1 has this problem
  • 36 views
  • Last reply by Artur

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I've just signed up for VPN. It works fine on mobile network. However, when I tried it on public WiFi, it doesn't connect or give me any error messages. Does it not support WiFi?

I've just signed up for VPN. It works fine on mobile network. However, when I tried it on public WiFi, it doesn't connect or give me any error messages. Does it not support WiFi?
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Chosen solution

Please contact the Mozilla VPN team in-app for assistance. See Help, I still have questions about Mozilla VPN.

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I tried different locations but it doesn't help either

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Chosen Solution

Please contact the Mozilla VPN team in-app for assistance. See Help, I still have questions about Mozilla VPN.

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It took 15min for it to activate