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Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Unable to download attachments

  • 2 respostas
  • 1 has this problem
  • 7 views
  • Last reply by jfrey110

jfrey110
jfrey110
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I am unable to download email attachments. I just get the message that the download failed. This seemed to start after we installed BITDEFENDER. But we uninstalled that program and the problem persisted. I have tried to do the things suggested in the various articles, but nothing so far has worked. Can anyone offer any advice? I am computer literate but not at all at an advanced level. So if you have a suggestion, please offer it in the simplest language ! Thank you.

I am unable to download email attachments. I just get the message that the download failed. This seemed to start after we installed BITDEFENDER. But we uninstalled that program and the problem persisted. I have tried to do the things suggested in the various articles, but nothing so far has worked. Can anyone offer any advice? I am computer literate but not at all at an advanced level. So if you have a suggestion, please offer it in the simplest language ! Thank you.

All Replies (2)

ARMAN KHAN
ARMAN KHAN
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hello jfrey,

follow the step easy to resolve your problem :

1. click the 3 horizontal line right top of the browser screen.

2. click the Help.

3. About Firefox.

4. click Whats the new.

5. Get the most recent version< click download firefox icon.

  • INSTALL

6. Restart the firefox and computer.

i hope to resolve your problem then reply back to me.

Thamk you!

jfrey110
jfrey110 Question owner
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Thank you for your suggestions. I was unable to download the latest version of Firefox. I get a message that download failed. Any other suggestions?

Thanks again