Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Red screen locks up Windows Home 1903

  • 3 respostas
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

Barry Jedrick
Barry Jedrick
more options

Red screen locks up Windows Home 1903

Windows Home 1093 with current Firefox browser gets Red Screen which Says ‘Critical alert’ and to call Microsoft at phony number.

Completely locks up PC, Ctrl/Alt/Del won’t work, have to power off PC to free it up. This happened in prior Windows versions & was fixed – now its back.

Red screen locks up Windows Home 1903 Windows Home 1093 with current Firefox browser gets Red Screen which Says ‘Critical alert’ and to call Microsoft at phony number. Completely locks up PC, Ctrl/Alt/Del won’t work, have to power off PC to free it up. This happened in prior Windows versions & was fixed – now its back.

All Replies (3)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi Barry Jedrick, Scan for Malware. Troubleshoot Firefox issues caused by malware

FredMcD
FredMcD
more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad blocker.

This can help stop those attack pages. Also install a good anti-virus and malware scanner.

FredMcD modificouno o

FredMcD
FredMcD
more options

When you start Firefox, if the trap page returns;

A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.