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Lost all bookmarks after syncing devices

  • 6 replies
  • 3 have this problem
  • 219 views
  • Last reply by zori6666

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Last week in response to a prompt I created a new Firefox account and agreed to sync all of my devices. One of those processes resulted in my losing all bookmarks from my Firefox browser on my laptop.

When I follow the "Restoring from Backups" steps here (https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them), under "Restore," only two dates appear -- both from after the date of syncing. So even if Firefox automatically backed up my bookmarks prior to the sync, I can't seem to access them.

Is there any way to find and restore my lost bookmarks?

Chosen solution

Hi Stymied47,

See if you have an older profile available. Type about:profiles in the address bar and press enter.

If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.

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All Replies (6)

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Chosen Solution

Hi Stymied47,

See if you have an older profile available. Type about:profiles in the address bar and press enter.

If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.

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It worked -- thanks so much! The "about:profiles" tip was what I needed.

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Hi Stymied47,

Great!

I'm glad I could help.

Enjoy!

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Lost all bookmarks, saved passwords, etc. after reinstalling FF even though FF said I wouldn't lose a thing. Went through this all to make sure I could make FF my default browser in Win 10. Any ideas on how I can find and restore all this data?

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Did you open about:profiles as advised as the "solution" in this support thread?

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Hello,i lost my bookmarks and have try it above soutions,but appear only bookmarks from 11.10.2019.I want to restore from 6.10.2019 .Please help me.Thank you